"Very good phone support and super fast shipping."

"They called to check on details before sending it, and when it arrived late (UPS problem, not theirs) they refunded the shipping"

"THEY HAVE NOT DELIVERED OR EVEN SHIPPED MY ITEM, TOLD ME MY CARD WAS DECLINED, THAT WAS A LIE, GAVE THEM ANOTHER CARD AND THEY HAVEN'T CHARGED IT OR GOTTEN BACK TO ME ABOUT DELIVERY OF THE ITEM. THIS IS NOT GOOD CUSTOMER SERVICE"

"Very good response times. Happy with the confirmation calls."

"New Lens. I'm Happy/ My Canon is happy!"

"I purchased my camera on Monday and received it on Wednesday. One of the store's reps called me to make sure I had everything I needed for the camera before he processed my order. I ended up buying a 3yr warranty which I wasn't aware of at the time I made the purchase. I thought that was nice of them. I love the camera I bought for my daughter so much, I'm going to order one for myself."

"Easy to order. Still waiting for product. Will update when it arrives."

"I ordered an ST-E3-RT. It arrived in a Canon Box with no warranty card, no instruction book. this product was not advertised as new, used, or refurbished. I should have guessed something was wrong with a lowest-bidder item. When TriState saw my review, their customer service was very proactive. They contacted me to make everything right. There was never anything wrong with the product. Canon.com accepted the information provided with the product serial number. For good measure TriState sent a warranty card. Nice guys. "

"They shipped my order quickly! I have nothing to say bad about this company. I however did have to call to see if my order has shipped and to get a tracking # never got a email. But once I called he sent the tracking # right over to me in email while on phone! Easy to talk with and got things settled right then. I will be buying from this company again. "

"Great service and amazingly quick delivery. Had ordered from another online retailer who phoned to tell me that I didn't order a battery for my new camera. When I questioned him why a battery was not included with the camera he rudely said " Your order is cancelled! We have not charged your credit card. buy it somewhere else." Great customer service by an Amazon seller..."

"Appreciated the phone call regarding shipping method. Everything arrived safely and well packed."

"I ordered a flash unit online, no problems and it arrived via USPS when promised, very smooth transaction, I would buy from them again."

"Kind, polite, informative and shipped fast!"

"Saved a ton of money going with these guys and getting a high end lens for next to nothing. Will do business again!"

"It's was fast and accurate"