ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.16/5
Chance of future purchase:
3.32/5
Shipping & packaging:
4.03/5
Customer service:
3.31/5
Return/Replacement policy:
3.16/5
Featured Review


Verified
5/5

2017-02-09

Great service

"Camera arrived very quick. Works perfectly."


Verified
5/5

2017-02-07

tri conference with tri state camera

"I got the lens I waned at a very good price, got it very quickly (five days with a weekend in the middle) and shipping was free. Looking forward to doing more business with tri state camera. Thanks your great."


Verified
5/5

2017-02-07

Got lucky!

"Problems with them in the past but tried one more time and got lucky. Low prices keep me coming back, and this time it worked. I actually got the item, compared to past experiences of "item sold out, sorry here is money back". The 200-500 Nikon Vr zoom is awesome, no buyers remorse here. Thanks Tri State."


Verified
5/5

2017-02-06

Got a new camera!

"Decided to get myself a new camera. After researching cameras and deciding which one would work best for me, I chose a Nikon D5500. The next thing I had to do was get the best deal I could find.
TriState Camera won the contest. I love Amazon and found many deals on Nikon camera packages but I really wanted to go through a local company (even though I live in western, ma and TriState is in NY). Not only was TriState 'local' in my mind they offered the best deal I could find.
The staff was at TriState were great and very professional.
There was a question on my order which they contacted me about promptly. Once that was resolved I had my camera the next day.
I appreciated the fact that the staff double checked details and didn't just ship my camera.
I will be going back to TriState in the future for my camera needs.
Just give me time to master what I have! And then I'll get more stuff.
Thanks, TriState!
"


Verified
5/5

2017-02-04

Very satisfied

"Very satisfied with service, their suggestions, and the products I purchased. "


Verified
5/5

2017-02-04

Best deal online

"Great price. Crazy fast shipping. I wouldn't hesitate to order from them again"


Verified
5/5

2017-02-02

GOT Exactly what ordered on TIME !!

"I order Canon 80 D 18-135mm USM lense and I received the item in 4 business days exactly what is ordered. Great service and trusted seller.

"


Verified
1/5

2017-02-01

Lack of customer service order tracking.

"If it's not in stock and ready to ship, CANCEL THE ORDER!.

I ordered a lens on a Friday and they did contact me right away about the lack of on hand stock. The price was better than everyone around so that was a red flag, I should have not ignored. I was given the option to cancel or wait and decided to wait.

I let it go the 3 weeks and then some. Six weeks later, I call and they have no clue of the unfilled order.

I cancelled at that point.
"


Verified
5/5

2017-01-31

Exceptional

"Excellent price, delivered very fast and received exactly what we ordered."


Verified
5/5

2017-01-29

Great service and price

"Tri-state immediately called to let me know the color I had originally ordered was out of stock, but they could ship the same camera in another color out immediately. I appreciate the prompt service and my daughter loves her new camera. It arrived in just a couple of days"


Verified
4/5

2017-01-28

Tracking number was not available online

"Overall I was satisfied, but I did not like one thing. The status and tracking number of my order was not available online (the tristate webpage to check the status of my order only showe: tracking number not available) and I had to call. However, the customer service representative imidiately mentioned that my package had already been shipped and provided its tracking number."


Verified
5/5

2017-01-28

Great Prices! Speedy Shipping!

"I am really happy with the service. They had the best price on the lens, and they matched the best price on the camera. Brand new. High end. I got everything the next day! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-28

Superb service

"Fast shipping, great service over the phone."


Verified
5/5

2017-01-28

Completely Satisfied

"I've been in the market for a camera for a long time. When I finally got serious, I was super lucky I stumbled across TriState Camera. I picked up a D7200 for about $300 less than Amazon. Ground shipping was included, I didn't pay for expedited shipping, and had the camera in about a week. Super happy I went with TriState Camera."


Verified
5/5

2017-01-27

Great Service!

"I'd buy again in a heart beat!"