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Full Rating Profile + -

Product & services pricing
4.16/5
Chance of future purchase:
3.32/5
Shipping & packaging:
4.03/5
Customer service:
3.31/5
Return/Replacement policy:
3.16/5
Featured Review


Verified
5/5

2017-01-12

Best price and well-packaged

"Love my new binoculars! They were $170 less than the exact same pair I tried out at REI, and $30 less than the next lowest online competitor. Binos arrived within 10 days (free shipping), in "bullet proof" packaging! Very pleased with these guys."


Verified
5/5

2017-01-12

Great deal

"Canon T5i was best price I could find. Arrived on time. Original packaging as far as I could determine.

Will recommend.
"


Verified
5/5

2017-01-12

Excellent services

"Fast & professional services. Delivery on schedule. "


Verified
5/5

2017-01-10

Everything went well

"Everything went well, thank you. "


Verified
5/5

2017-01-08

Quick!

"I received my order within a few days of ordering! Free shipping!"


Verified
5/5

2017-01-07

Incredible buying experience

"I got a courtesy call to confirm shipping the day after the order was placed. The pricing beat the best, closest other online retailers by 25%. I couldn't recommend this team more highly."


Verified
5/5

2017-01-06

Received exactly what I ordered !

"Would do business with them again."


Verified
5/5

2017-01-05

Easy and quick!

"Ordered right before New Years and it was here the next morning! Easy and cheaper than other online options."


Verified
5/5

2017-01-01

Excellent experience

"Fast shipment, product as advertised - new and working. Great price too"


Verified
5/5

2017-01-01

smile on

"One cannot go wrong in buying merchandise from with TriState Camera, Video and Computers. It is a 1st class source."


Verified
3/5

2016-12-31

Not Sure??

"Customer service was terrible. Purchased item on 12/22, tried to get a tracking number on 12/24 via website, website could not match my order# and zip code. Filled out formed on website to received tracking number twice, never received one. Call customer service on 12/26 was told that my item was not shipped and that it will be shipped the next day and I can called back and get a tracking number, call back the next day in the morning and they still could not provide me with a tracking number. I went to their website later that night and check for a tracking number the site could not match my order number with my zip code. I called back on 12/28 and spoke with a customer service agent name Michael who told me that my order was out for delivery and it was shipped from Friday 12/22 and was able to provide me with a tracking number. My order was waiting at home when I get there. They got to fix this customer service nightmare, if I got a tracking number earlier they would get a 5 star rating. They have people answering the phone who have no idea about what they are talking about."

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Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges
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Verified
5/5

2016-12-30

First rate service

"Hassle free experience, lowest price on the Nikon DSLR I ordered, fast shipping. I will most certainly buy from them again"


Verified
5/5

2016-12-29

"Prompt, accurate order fill. "


Verified
5/5

2016-12-28

Christmas miracle

"I ordered a hard to find camera 4 days before Christmas and it came with a day to spare!!"


Verified
5/5

2016-12-27

Delivery Ahead of schedule!

"Not only did I get my order in time for Christmas, it arrived a couple of days before I expected it."