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Product & services pricing
4.18/5
Chance of future purchase:
3.42/5
Shipping & packaging:
4.02/5
Customer service:
3.36/5
Return/Replacement policy:
3.05/5
Featured Review



Verified
5/5

2024-09-08

Amazing, Quick, Absolutely the Best

"Tristate Camera has always exceeded in its orders, shipping, customer service, etc. You can buy from them on Monday and get the camera the next day in the morning. It’s so fast and the cameras are always the best quality, new, and in stock. "

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Verified
2/5

2024-09-08

Still waiting on my order

"Item I ordered is on back log."


Verified
5/5

2024-09-07

Kodak digital camera

"Was very happy to find the camera I was looking for. Delivery was fast and ee are so excited to give it as a gift to someone who was looking all over for this camera that was out of stock
"

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Verified
5/5

2024-09-06

Fast shipping!!!

"Great product wi the extremely fast shipping!!"

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Verified
2/5

2024-09-02

Couldn’t produce advertised product…twice

"Tried to buy a NEW camera online, got a call from them, not available. Offered me a refurbished, different model for more money. Went back online bought another NEW camera…guess what happened…not in stock. Offered a different color refurbished for the same money. "

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Verified
5/5

2024-08-30

Needed a new camera

"Order # 2562497

I was looking for a new camera after my Coolpix died. Tri State Camera had a great Nikon selection and after researching the different models, I found what I needed for the work that I do. After placing my order, I received a call from Tri State letting me know that the camera I selected was both out of stock and discontinued. They offered me a demo unit, the next model up, as a replacement for the one I had ordered at the same price. I was really pleased with how they handled the problem. The Customer Service person was also very helpful with answering the questions I had on the camera. I would recommend them for your camera needs.
"

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Verified
2/5

2024-08-30

refurbished and used items sold as new

"quite simple. I ordered multiples of the same item on their website. it was listed as brand new. when the package came it was clear that the items were refurbished used items. Tried to get in contact with them through their website, email, phone and no response over 2 weeks. "

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Verified
5/5

2024-08-29

Great quality item

"I was very happy with the quality product and quick complementary shipping"

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Verified
4/5

2024-08-29

Great Price

"Very competitive price and product quality is good. Order process was little bit slow. "


Verified
4/5

2024-08-28

"Literature was missing from the (Sony FE35 mm Lense box. Appears to have been tampered with??"

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Verified
5/5

2024-08-24

Hard to find item at a good price!

"Needed the battery replacement tray for an old Canon transistor pack G to replace the old Ni-Cd battery that came with it. As you know these old Ni-Cd batteries are now over 40 years old and I highly doubt they would hold a charge, and even if they could it appears that no one on this planet seems to have the proprietary 8.7v charger that came with it. Enter TriState camera who not only had the C-cell battery holder, also arrived in the original canon packaging at a good price and in a timely fashion! Two thumbs up on this purchase!"

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Verified
5/5

2024-08-22

Information.

"I called you today and got some information. Thank you."

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Verified
5/5

2024-08-20

Great service at a great price

"I only buy grey market gear so this was a great purchase."

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Verified
4/5

2024-08-17

Great Customer Service

"Ordered a lens and was contacted about insurance. They held off on shipping for me to have time for fraud issues to be resolved. This gave me the opportunity to get the insurance. "

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Verified
5/5

2024-08-12

Minimal communication, but great delivery and the exact product t I ordered.

"Tri-State's messages and emails are minimalistic but I have to say they processed my order promptly and sent me confirmation of order and then confirmation of shipment with UPS tracking. Really that's all you need. Product was safely packaged and arrived in great shape. Their price for this particular item was the best I found. Yes, I would use them again!"

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