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Product & services pricing
4.13/5
Chance of future purchase:
3.28/5
Shipping & packaging:
4.00/5
Customer service:
3.25/5
Return/Replacement policy:
3.16/5
Featured Review


Verified
5/5

2024-08-22

Information.

"I called you today and got some information. Thank you."

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Verified
5/5

2024-08-20

Great service at a great price

"I only buy grey market gear so this was a great purchase."

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Verified
4/5

2024-08-17

Great Customer Service

"Ordered a lens and was contacted about insurance. They held off on shipping for me to have time for fraud issues to be resolved. This gave me the opportunity to get the insurance. "

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Verified
5/5

2024-08-12

Minimal communication, but great delivery and the exact product t I ordered.

"Tri-State's messages and emails are minimalistic but I have to say they processed my order promptly and sent me confirmation of order and then confirmation of shipment with UPS tracking. Really that's all you need. Product was safely packaged and arrived in great shape. Their price for this particular item was the best I found. Yes, I would use them again!"

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Verified
5/5

2024-08-01

Good price, good service with professional staffs!

"Good price, good service with professional staffs! Would be perfect if processing time a bit quicker before shipping!"

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Verified
5/5

2024-07-29

Very fast service

"I have purchased a few lenses and a flash unit from Tri State - all quick deliveries "

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Verified
5/5

2024-07-25

Great experience

"I saved 1/3 fo my purchase price. Received excellent service and swift delivery. "

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Verified
5/5

2024-07-23

Excellent Service !

"Delivery Was Well Packaged ! Good Customer Service !"

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Verified
1/5

2024-07-23

Total Failure

"Total failure to deliver anything whatsoever. And no communication about it either - I had to call to find out why I didn't receive a shipping confirmation. It was just an order of two lens filters, but apparently they didn't actually have them in stock nor did the manufacturer. And it took over two months and multiple calls to finally find out that they can't deliver."

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Verified
5/5

2024-06-21

Great customer service

"Went with TriState because they were, by quite a bit, cheaper than everywhere else, even with having to pay for next day delivery.
It didn't deliver the next day. UPS directed me to the merchant, so I called TriState and their customer service representative, Michael, was extremely responsive. He called UPS and escalated, called me back (people never do when they say they will: Michael did). Lens didn't arrive on time (not TriState's fault), but Michael/Tristate refunded my the delivery cost because of UPS's snafu.
"


Verified
5/5

2024-06-14

Canon SX740 HS

"Easy to order, seller very helpful and called me with information I wanted before making the purchase. They were one of the few sellers that had this camera in stock. Camera was received in a timely fashion in top condition. Very pleased with the process and support of Tristate Camera."

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Verified
5/5

2024-06-13

quick service

"Quick service and item that I could not find anywhere else!"

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Verified
5/5

2024-06-11

*****

"Great to deal with! Highly recommend "


Verified
5/5

2024-06-09

Camera Purchase

"Great communication and fast shipping. I could tell this company was geared towards customer satisfaction and they did not disappoint. Great prices too!"

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Verified
5/5

2024-06-07

Nikon MLL7 Remote Control

"Excellent shipping . Very satisfied."

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