"Tried to buy a NEW camera online, got a call from them, not available. Offered me a refurbished, different model for more money. Went back online bought another NEW camera…guess what happened…not in stock. Offered a different color refurbished for the same money. "

"Order # 2562497

I was looking for a new camera after my Coolpix died. Tri State Camera had a great Nikon selection and after researching the different models, I found what I needed for the work that I do. After placing my order, I received a call from Tri State letting me know that the camera I selected was both out of stock and discontinued. They offered me a demo unit, the next model up, as a replacement for the one I had ordered at the same price. I was really pleased with how they handled the problem. The Customer Service person was also very helpful with answering the questions I had on the camera. I would recommend them for your camera needs. "

"quite simple. I ordered multiples of the same item on their website. it was listed as brand new. when the package came it was clear that the items were refurbished used items. Tried to get in contact with them through their website, email, phone and no response over 2 weeks. "

"I was very happy with the quality product and quick complementary shipping"

"Very competitive price and product quality is good. Order process was little bit slow. "

"Literature was missing from the (Sony FE35 mm Lense box. Appears to have been tampered with??"

"Needed the battery replacement tray for an old Canon transistor pack G to replace the old Ni-Cd battery that came with it. As you know these old Ni-Cd batteries are now over 40 years old and I highly doubt they would hold a charge, and even if they could it appears that no one on this planet seems to have the proprietary 8.7v charger that came with it. Enter TriState camera who not only had the C-cell battery holder, also arrived in the original canon packaging at a good price and in a timely fashion! Two thumbs up on this purchase!"

"I called you today and got some information. Thank you."

"I only buy grey market gear so this was a great purchase."

"Ordered a lens and was contacted about insurance. They held off on shipping for me to have time for fraud issues to be resolved. This gave me the opportunity to get the insurance. "

"Tri-State's messages and emails are minimalistic but I have to say they processed my order promptly and sent me confirmation of order and then confirmation of shipment with UPS tracking. Really that's all you need. Product was safely packaged and arrived in great shape. Their price for this particular item was the best I found. Yes, I would use them again!"

"Good price, good service with professional staffs! Would be perfect if processing time a bit quicker before shipping!"

"I have purchased a few lenses and a flash unit from Tri State - all quick deliveries "

"I saved 1/3 fo my purchase price. Received excellent service and swift delivery. "

"Delivery Was Well Packaged ! Good Customer Service !"