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Product & services pricing
4.16/5
Chance of future purchase:
3.29/5
Shipping & packaging:
3.99/5
Customer service:
3.25/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
4/5

2020-12-21

Quick service

"Very efficient and good, pleasant "

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Verified
5/5

2020-12-21

Quick delivery!

"Best price I could find on the nifty fifty lens. Delivery was fast."


Verified
5/5

2020-12-21

Spot on

"Easy to order and timely shipment"

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Verified
5/5

2020-12-20

Exactly what I was looking for and fast shipping!

"I found the exact camera bag I was searching for and it was shipped fast."

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5/5

2020-12-19

Excited waiting on new binoculars

"It took me less than 2 mins to order brand new binoculars, tax free and free shipping. I used my Amazon pay account which was a breeze. No where else on the internet were the binos any cheaper. The next price was at least $22 more. I can't wait to receive them in a week. I pray the shipping is done correctly and they get here when your site says they will, in percent shape. It's my Christmas present to myself! "

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Verified
5/5

2020-12-19

Was easy..

"I like the selection.. ordering was a breeze.. happy with my purchase. "

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5/5

2020-12-19

Easy to fill out

"From start to finish, it was simple. I'll let everyone know how things go with shipment and product receipt."

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5/5

2020-12-18

easy and good price

"very easy check out and a very good price!"

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Verified
5/5

2020-12-17

Great experience

"Impressive pricing, delivery and experience. Thank you for exceeding my expectations! "

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Verified
5/5

2020-12-17

Helpful help

"Ordered a lens which turned out to be for the wrong camera. Tri-State rep contacted me ahead of shipment & alerted me to this fact, and found a suitable alternate in the same price range. He ended up including a filter kit to go with it at a reduced price. Outstanding customer service, and great pricing too."

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Verified
5/5

2020-12-16

Smooth transaction

"They called me the day that the item was shipped to check if I needed anything else, which I appreciated. I do wish that there was more information about their coverage package on the website and it would be possible to purchase at the time of purchase, but besides that this is a great option for people that have mostly shopped at adorama or b&h in the past."

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Verified
5/5

2020-12-16

Great Product, Great service, fast shipping, Cost Savings

"I have bought Gray market items before and have no trouble doing so if the seller offers a 1 year warranty as the manufacturers do. Same lens at a discounted price, just have to go about warranty service differently if have an issue while under warranty. Same exact factory making the same exact lenses. It's all about licensing and costs associated to do so, I'll gladly take the $200-$400 savings passed along by buying gray market lenses. Have been doing so for 20 years and have purchased over 25 lenses for 3 camera systems (Canon/Nikon/Sony). The time I did need warranty service the seller stepped up and had the lens replaced in less than 2 weeks.
This purchase was a Sony 24-70 2.8 G-Master lens. I called TriState to ensure it was in stock and had a 1 year warranty. The rep assured me it was in stock and so I place my order on-line and paid for overnight shipping which came to my surprise the next day as I had place the order fairly late in the afternoon.
The lens is exactly what I expected. Brand new with a warranty card and it has worked flawlessly as expected. I will not hesitate to buy from TriState for my next lens purchase. For those of you unsure about gray market items, you are truly missing out. It is a great way to save money and get the exact same manufacturers item and warranty without having to pay the extra money for a USA warranty.
So many people are fooled by this "Not an authorized dealer" nonsense. And by the way after your product is out of warranty Sony will allow you to ship the lenses to them for any needed service or repair. You just have to pay for the services and call the correct service center number to set it up to do so.
"

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Verified
5/5

2020-12-16

Best Kept Secret For Camera Buyers

"This has become one of my go-to stores for finding great deals on NEW cameras. Great service. Good selection. Easy check-out. Also their customer support is great, when you call, you actually talk to a real person! "

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Verified
5/5

2020-12-16

Fast and easy

"What they said it would be "

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Verified
5/5

2020-12-15

Super Experience

"I was very happy with my shopping experience with Tri State. I got a call from Gary confirming what I wanted to purchase, and I had the camera body the next day. Couldn’t be happier!"

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