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Product & services pricing
4.16/5
Chance of future purchase:
3.29/5
Shipping & packaging:
3.99/5
Customer service:
3.25/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
5/5

2020-12-30

A Rollercoaster of emotion

"At first, I was a bit upset that the delivery date was set for Jan 4th, 2021 when I received the UPS tracking number. I purchased it on Dec 21, 2020 and the delivery options had stated it would take 5-7 business days. So, me being an angry customer, I started to contemplate canceling the order, opted to just wait it out, holidays and such were my reasoning to the package being delayed past the promised time frame. I tried to be understanding, my fault for purchasing so late into the season. A few days later I get an update. My camera is out for delivery!!!! So pumped! It took a total of 8 days for my camera to arrive or 5 business days. Just as promised!!! I can not tell you how relieved I was. The camera came in in perfect condition. I ordered an SD card with the camera. It was nicely placed in the top flap of the cameras box. The camera works perfectly. There are no signs of damage whatsoever. Could not be happier with the speed and care put into my order. I would definitely buy from this seller again in the future! The prices are by far the best I've found compared to any other site I've searched (About $100 cheaper) and with an easy check out processor, made it an easy choice to do business with, glad I did! A last minute gift for my girlfriend and Tristate Camera made me a hero! "

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Verified
1/5

2020-12-30

Misleading product advertising

"I ordered a Canon M6 mark ii in black and received an open box with a silver camera in it. The website said “New in Box”. Obviously not. Calling to get a full refund. I hope the customer service is better than their web advertising "

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Verified
5/5

2020-12-29

On point and on time!!

"I waited too late to get a camera lens from any other place due to Christmas coming in two days. But thanks to TriState they were able to send one the Next day!!!!

Awesome!
"


Verified
5/5

2020-12-29

Excellent in every way - buy with confidence!

"Excellent in every way - buy with confidence!"

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Verified
5/5

2020-12-28

Great service!

"On time shipping with lowest price."

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Verified
5/5

2020-12-27

Great Customer Service

"I received a call from store asking if I needed a specific item I ordered - after they explained that I was already getting the item it was removed from my order - great customer service"

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Verified
5/5

2020-12-25

Just as expected

"I ordered a Rebel T7 a few days before Christmas and it came on Christmas eve! This made my hubby's day! Camera is in excellent condition packaging is authentic and works great so far. "

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Verified
5/5

2020-12-24

Prompt service

"First, they offer plenty of options at very competitive price points. Then they shipped and we receive a new camera bundle package earlier than promised/projected."

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Verified
5/5

2020-12-24

Sony 35mm 1.8 FE

"Best price on the lens I found online. As described in new packaging and quickly shipped to me after payment."

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Verified
5/5

2020-12-24

Best price, fast delivery

"TriState had my item for $100 less than any other retailer. I paid for expedited shipping and my item arrived even faster than my expected ship date. "

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Verified
5/5

2020-12-23

Excellent Service

"Excellent Service and attention the individual customer. There was an error with my order (on my end, not theirs) and they promptly called me by phone to correct it and make sure that my daughter's Christmas gift would get here on time."

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Verified
5/5

2020-12-23

Fast service!

"Have not used the camera yet, it’s a gift. However, speed of delivery and price were very pleasing. "

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Verified
5/5

2020-12-22

fast service, good price

"Really fast turnaround even though it was just a week before Christmas and a great price, too"

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Verified
3/5

2020-12-22

Because 33

"Tried to order via phone, but they were closed, weird hours.
So was having to order on line, was on their site the night before and the item I was purchasing was cheaper then,
BUT the next day it costs more??
Do they just change their prices at random????
So In my order I asked for the lower price. They DID NOT honor it. Poor way to satisfy the customer.
"

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Verified
5/5

2020-12-22

Happy customer

"Excellent price and service. Will visit TriState Camera first when shopping for related items."

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