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Product & services pricing
4.16/5
Chance of future purchase:
3.29/5
Shipping & packaging:
3.99/5
Customer service:
3.25/5
Return/Replacement policy:
3.05/5
Featured Review


4/5

2021-01-11

Service was Good

"This is my first order from Tristate. The order method was straightforward. The employees were absolutely great. They reached out to confirm my order and to make sure all was confirmed."


Verified
1/5

2021-01-11

Lost in space without communications

"Still waiting on order. After 10 days there is still no status for my order on the company sight and I have received no information indicating when it was shipped, by whom or a tracking number."

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Verified
5/5

2021-01-10

Wasn't sure

"I wasn't sure about ordering because the price of the camera lenes expensive, and Tri State was less than most all other venders.
I spoke to a customer rep that I felt comfortable dealing with, and was helpful.
Lense arrived sooner than quoted and was in perfect condition.
I will purchase my future photography equipment from Tri State
"

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Verified
5/5

2021-01-10

Excellent service and products

"I have purchased several lens from TriState and have had excellent service each time. Each lens was exactly what I was looking for and high quality."

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Verified
5/5

2021-01-09

Very quick delivery, faster than first announced. Excellent packaging.

"I needed the PEC-12 in order to clean or erase written mistakes on photographs, and the bottle I had for some 30 years (4oz) had finally died."

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Verified
5/5

2021-01-09

Great place to shop

"Great prices, service, and shipping. I will always check TriState before I buy any photo equiptment."

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Verified
5/5

2021-01-09

Great price, Fast shipping, Satisfied customer

"I found TriState Camera by doing a Google Shopping search for a particular camera model I was looking for. It's a relatively new model camera and the demand is fairly high, and I've been checking prices on getting a used model from auction sites and from some major camera retailers in NYC as well as directly from the manufacturer's refurbished items, but I was very pleasantly surprised to find that TriState Camera was offering a brand new, in-the-box camera for less than what some people were selling their used cameras. The item arrived in a reasonable amount of time, especially considering I placed the order on a holiday weekend. The camera arrived yesterday and it's exactly as the seller described. I'm very pleased with my shopping experience."

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Verified
5/5

2021-01-08

Great resolution

"I ordered online. Was contacted and informed that the quantity I ordered weren't available, but an alternative comparable item was. Gave me a great deal and shipped expeditiously so I am very impressed! Thanks Gary!"

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Verified
5/5

2021-01-06

Great service and best price

"I was shopping for a new battery for my Canon. I only wanted the Canon brand, not a no-name. But I found them to be very expensive until I came across TriState Camera. I placed my order with them and received it by the end of the week. I will be back whenever I need camera accessories. "

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Verified
5/5

2021-01-05

Great service

"The camera that I ordered came quickly, even without my requesting a fast delivery. I am completely satisfied."

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Verified
5/5

2021-01-03

Excellent and quick service!!

"Had a few questions before placing an order and everything was answered quickly and my order came sooner than expected!"

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Verified
5/5

2021-01-03

Great customer service!

"Received a defective Wacom 24” display.
After I called they got me in touch with Wacom tech support that same day and got us a replacement that is working fine.
"

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5/5

2021-01-02

Quick and thrifty

"I just came upon Tri State looking for a camera that I’d researched yesterday. I quickly saw that the price and the offered package deal was very competitive. I made the decision to buy and then the check out went quickly and again at a very reasonable cost. Thanks."


Verified
5/5

2021-01-01

Good deal on Canon 90D

"no problem and think I got a good deal love the new 90D"


Verified
1/5

2020-12-30

Poor inventory management

"I ordered an item that they said was in stock on line and I even called to confirm. Once I ordered I received a follow up call then saying that it was out of stock."