"User friendly website. East to order. Received purchase in short time. Pleased with item and service."
"They sold the product at the best price available and delivered it for free very quickly. What more can you ask for?"
"Excellent purchase and very fast delivery. First time doing business with TriState but I will definitely be back."
"It was an overall great experience with Tristate Camera. Product, price, customer service, shipping, etc. Definitely recommend and will do business with them again."
"Fast shipping.. packed well. Will do business with again."
" I found the exact camera I was looking for where as few companies had it available.The ordering process was very user friendly but when I had a question for the 800 number the call would not go through."
"I received good customer service on the phone and was glad to support this business. My order came quickly and completely. The camera package I bought was excellent and everything was of quality. The no tax / free shipping saved me a bunch too. I will be a repeat customer."
"I only go to tristate when looking for new camera equipment. Everything I’ve gotten has been exactly as described. They have lower prices than most and always ship out orders ASAP. So many places these days take a week just to ship and that’s not acceptable to me. With tristate I don’t have to worry about that. "
"Easy online sale. I called first to make sure my questions were answered and I am satisfied. Perfect experience! "
"No issues. Prompt and on time"
"The team is very helpful when it comes to you spending your money... Once your money is spent you get crickets. The product i received was without defect but it was missing a small accessory... but still I would have anticipated being able to get at least one response to my multiple emails regarding the accessory that was missing from my order. A week passed and after 3 emails with no response I chalked it up as a loss. Luckily all I was missing was a lens hood that was easily purchased from someone else and not very expensive.
***UPDATE***
Apparently the customer service person I worked with initially in regards to my order could not help with the missing item issue so she just ignored my emails. Eventually it was passed along... matter still pending resolution. "
"seamless experience and best price out there
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"Price was great. Extender was delivered promptly upon order and was received within expected timeframe."
"Case arrive on time and is perfect fit for HFR800 video camera. "
"They were great, and had the best price."
"Though we placed our order on a holiday weekend, we received it quicker than expected. "