ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.16/5
Chance of future purchase:
3.29/5
Shipping & packaging:
3.99/5
Customer service:
3.25/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
5/5

2020-10-20

Great!

"They sold the product at the best price available and delivered it for free very quickly. What more can you ask for?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-10-19

Nikon SB-700 Speed Light

"Excellent purchase and very fast delivery. First time doing business with TriState but I will definitely be back."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-10-18

Great experience!!!!

"It was an overall great experience with Tristate Camera. Product, price, customer service, shipping, etc. Definitely recommend and will do business with them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-10-18

No issues

"Fast shipping.. packed well. Will do business with again."


4/5

2020-10-16

Product

" I found the exact camera I was looking for where as few companies had it available.The ordering process was very user friendly but when I had a question for the 800 number the call would not go through."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-10-14

Nikon P950

"I received good customer service on the phone and was glad to support this business. My order came quickly and completely. The camera package I bought was excellent and everything was of quality. The no tax / free shipping saved me a bunch too. I will be a repeat customer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-10-13

Always great service

"I only go to tristate when looking for new camera equipment. Everything I’ve gotten has been exactly as described. They have lower prices than most and always ship out orders ASAP. So many places these days take a week just to ship and that’s not acceptable to me. With tristate I don’t have to worry about that. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-10-13

Nikon D5600 Camera Body Only

"Easy online sale. I called first to make sure my questions were answered and I am satisfied. Perfect experience! "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Likelihood of customers making future purchases
Product Returns/Refunds/Exchanges

Verified
5/5

2020-10-10

Prompt

"No issues. Prompt and on time"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2020-10-08

Help you Buy but thats it

"The team is very helpful when it comes to you spending your money... Once your money is spent you get crickets. The product i received was without defect but it was missing a small accessory... but still I would have anticipated being able to get at least one response to my multiple emails regarding the accessory that was missing from my order. A week passed and after 3 emails with no response I chalked it up as a loss. Luckily all I was missing was a lens hood that was easily purchased from someone else and not very expensive.

***UPDATE***
Apparently the customer service person I worked with initially in regards to my order could not help with the missing item issue so she just ignored my emails. Eventually it was passed along... matter still pending resolution.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-10-08

Great price and excellent delivery time!

"seamless experience and best price out there
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-10-08

Canon lens extender

"Price was great. Extender was delivered promptly upon order and was received within expected timeframe."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-10-06

HFR800 Video Camera Case

"Case arrive on time and is perfect fit for HFR800 video camera. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-10-03

Excellent - fast came the next day !

"They were great, and had the best price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-10-02

Perfect transaction

"Though we placed our order on a holiday weekend, we received it quicker than expected. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process