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Product & services pricing
4.16/5
Chance of future purchase:
3.29/5
Shipping & packaging:
3.99/5
Customer service:
3.25/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
1/5

2020-09-20

Absolutely not.

"I tried to over night a camera. Two days later we finally made contact with them (after two days of emails) and they told me they wanted to send a different style because they were out of the camera I did want. Asked for a full refund and will not be doing business anymore here. First and last time. Needless to say I didn’t get the camera I needed in time for our trip and didn’t have time to order else where anymore. "

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Verified
5/5

2020-09-20

Fun to work with

"Staff was knowledgeable and friendly "

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Verified
5/5

2020-09-17

a great vendor

"TriState was very responsive to questions, quick to ship, and very accommodating with shipping fees when there was a mistake by UPS. will definitely order from them again in the future"

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Verified
2/5

2020-09-17

Run Around

"I was leaving on vacation in 5 days so paid for 3 day shipping.
At the end of the third day I checked the tracking and found they did not ship
it 3 day as I paid for. Their solution was they would contact UPS and start the
refund process for UPS to refund the shipping. When the package arrived
it the delivery man told me it was sent surface arrive whenever. I contacted them
again telling them this, they continued to give me the run around. After contacting my credit card
company they finally refunded my shipping. The Camera is fine, the customer service
is horrible.
"

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Verified
5/5

2020-09-16

Delivered as promised, great experience overall.

"Delivered within the game frame they gave. Everything they said came as promised and I am very happy with what I bought as well as the price I paid. Would purchase from them again. "

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5/5

2020-09-14

fast and easy

"fast and easy - well organized - best price - thanks for that"

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Verified
5/5

2020-09-12

Perfect experience

"Amazing price, prompt delivery, quick and courteous customer service. Super happy. "

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5/5

2020-09-03

Canon 6D Mark ii Upgrade

"Great Prices and Easy to Use"

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Verified
5/5

2020-09-10

Great!

"Fast shipping. Just what I ordered. I will 100% shop with them again!"

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Verified
5/5

2020-09-10

A+

"Great! Item shipped fast, arrived ahead of schedule and was nicely packaged."

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Verified
5/5

2020-09-09

Website Update required Despite good service

"Suppose to arrive on 6th, then DHL delay mentioned as 10th but arrived on 8th. Not a problem but Delivery estimation should be narrowed down to 1 day give or take precision only, otherwise customer patience could be stretched beyond limit. Next: You do not update your website. Tracking # was given immediately but those like me who depends on your website for information finds "Tracking unavailable" under the tab "Track Product" will be stressed beyond limit."

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5/5

2020-09-09

Good

"Good Prices excellent service free delivery "

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Verified
5/5

2020-09-09

Canon EF 85mm f/1.4L IS USM

"I order Canon EF 85mm f/1.4L IS USM lens. Product arrived fast and new condition. few hundred dollars cheaper than everybody else."

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Verified
4/5

2020-09-09

Sluggish but met expectations

"We are happy with the outcome, and will order again. The style of contact is different, but order acknowledgment finally came, and goods were promptly delivered. Pricing drew us there, and results would bring us back. "

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5/5

2020-08-30

Easy and fast

"Descriptions are very good. Checkout easy"

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