ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.16/5
Chance of future purchase:
3.29/5
Shipping & packaging:
3.99/5
Customer service:
3.25/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
5/5

2020-06-09

Great Service!

"I received a camera and it wasn’t the one I wanted. I returned the camera and they actually called me. I appreciate that they took the time to actually call me and discuss exchanging the order. I also added a second lens because I was so impressed with their response. I highly recommend this company if you’re in the market for photo, video, or computer equipment!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2020-06-14

Quick Response

"The item was out of stock and no estimate when it would be available, they emailed me and said they were cancelling my order."


Verified
5/5

2020-06-14

Excellent Experience

"Excellent service along with fast shipping. Very friendly staff. I would highly recommend them for all video needs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-14

TriState

"All my items arrived and in a timely matter.
I have ordered from them before and will again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-13

Great to do Business With

"Timely delivery. No issues with order. Would order again!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2020-06-13

Seamless experience

"I’m glad I found this place. "


Verified
5/5

2020-06-11

Great Time

"Received package in a timely manner with great responses from company when questioned. No complaints!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-06-11

Really fast. Really easy!

"Within one day the camera was shipped and delivered. Very happy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-11

Canon Camera Lens

"Shipping Was Fast, Packed Well "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2020-06-11

Slow to fulfill order.

"Slow to fulfill order. Had to cancel. Still no refund. Hopefully I'll get it soon. :("

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-11

Great, fast service.

"Great service and fast delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-10

Would be again despite old looking site

"Had an issue with payment called CS said would call me back and did so, shipped fast and was the best price around."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-06-10

My binoculars arrived-as promised-on the date stated.

"I'm enjoying them and have begun to enjoy the nature around us' Thanks I applaud Tri-State"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2020-06-05

Billling problems

"There was a big billing problems when they charged 3x my purchase. Initially it had been frustrated to get a response with customer service. But finally Michael contacted me and he was helpful in getting the refund processed. So glitches and frustration for a few days, but resolved at the end. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-09

Best Price Available...

"Great experience and great prices. Easy checkout and fast shipping. Look no where else. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges