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Product & services pricing
4.05/5
Chance of future purchase:
3.29/5
Shipping & packaging:
4.03/5
Customer service:
3.31/5
Return/Replacement policy:
3.16/5
Featured Review


Verified
5/5

2024-01-05

Excellent service

"Fast and speedy! I had a question and received a response quickly.
"

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Verified
3/5

2024-01-04

All is well that ends well, I guess.

"I ordered on December 26 and my credit card was charged on December 28th. I tried to call TriState for an hour on December 29th but no one would answer. After looking at some reviews on line I got concerned about my order. I called my credit card company and disputed the charge.
On December 31 I got an email saying my order had been shipped. I received my order on January 3. My item looked fine so I called my credit card company and cancelled my dispute.
"

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Verified
5/5

2024-01-03

Great selection, fast shipping and best price

"Great selection, fast shipping and best price. Will be back in the future. "

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Verified
5/5

2024-01-02

Just fine

"Just fine ok okay okay okay okay "

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Verified
5/5

2023-12-28

Came as expected

"Great product quality offered with a discount price. "

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Verified
5/5

2023-12-26

Great direct follow-up.

"I received a call from TriState the day following my order. He wanted to sure that I knew I was ordering a camera body only with no lens. He said people frequently think a lens comes with the camera and are disappointed and upset when it arrives without. I assured him that all I wanted was the body.
Great customer service heading off a potentially upset customer.
"

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Verified
4/5

2023-12-22

Great Customer Support

"Delivery was speedy, customer support was clear. Item was package properly."

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Verified
5/5

2023-12-12

Zoom lens

"Deliver was quick. Love my new lens. Price are great.
Shirrie
"

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Verified
5/5

2023-12-17

Nice Camera & Price

"I just needed a camera body without a lens and this is the exact model I was looking for. After extensively searching the internet, TriState Camera, Video and Computers had the best price by more than $50. The camera is new, in the original box, had a zero shutter count and had all the accessories."

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Verified
3/5

2023-12-15

a little mixed experience

"Purchased a special edition (SE) lens from TriState. TriState called several days later saying the lens was on backorder and offered the standard lens instead. The agent suggested the standard lens was typically selling for more than the SE and possibly a higher image quality. I found that Nikon has a higher price for the SE version so question what I was told. While I would have preferred the SE lens I accepted the switch anticipating a quicker ship date. A week after purchase and still no shipping info. Just my experience so far."

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Verified
5/5

2023-12-14

Really Like This Store!

"Wonderful Customer on-Line experience. Item was well-packaged and arrived in a timely manner ."

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Verified
5/5

2023-12-14

The best service out there

"The best company who sells cameras "

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Verified
5/5

2023-12-10

Great price and fast service

"Great price and fast service"

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Verified
5/5

2023-12-06

Good deal

"The item arrived well packaged, just what we wanted and a good price !"

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Verified
5/5

2023-12-06

Camera Battery Purchase

"Web Site easy to navigate. Delivery timeline was accurate.
"

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