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Product & services pricing
4.16/5
Chance of future purchase:
3.29/5
Shipping & packaging:
3.99/5
Customer service:
3.25/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
5/5

2020-03-05

EXCELLENT FROM START TO FINISH

"Ordered the lense on Thursday and by Saturday it was at my house . package well and brand new as described. A+++++++++++++ transaction. Thank You!!!"

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Verified
5/5

2020-03-05

Great customer service

"Excellent price on the product and great customer service. "

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Verified
5/5

2020-03-05

Great Service!

"Fast delivery and they answered all my questions. Great buying experience. Thanks TriState!"

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Verified
5/5

2020-03-04

just got it but very satisfied

"great price, came as described in a reasonable time"

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Verified
5/5

2020-03-04

TriState Camera, Video and Computers

"My camera was shipped and arrived promptly. The Camera was a U.S. model and brand new. Excellent transaction."


Verified
5/5

2020-03-04

Awesome service!

"Great price. Easy to work with. Perfectly happy."


Verified
5/5

2020-03-03

A+++ smooth transaction

"Dealer contacting me right away with shipping and any questions I had. Super smooth transaction. Would buy from again."

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Verified
5/5

2020-03-03

Fast delivery, excellent product care and service

"I purchased a camera and lens separately and each item was packaged neatly with great care and arrived at my doorstep with a few days. I look forward to shopping at TriState Camera again soon!"

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Verified
3/5

2020-03-03

Review

"However, my order was delayed by a day for some reason. My card wasn’t charged until 24 hours later, which delayed the shipping. That being said.... Great product for a great price and the shipping was very quick after my order was accepted. "

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Verified
4/5

2020-03-02

Price is good, process so-so

"I'm pretty sure I just bought a gray market Canon DSLR, but the price is good and supposedly I get a 1-year warranty from Tristate, which requires I mail back a postcard to activate. While I'm a little uncomfortable with that, I'm hoping I don't need it and am happy for the $150+ savings I received for the Euro version of my camera. I do however wish there was some sort of disclaimer on this before I purchased, although I don't think it would have changed my mind on moving forward. I also received a call prior to shipment with an up-sell attempt for memory, an extra battery, and a last ditch effort to add a "on special" accidental coverage warranty. I declined the ad-ons and the sales guy was pleasant and not pushy. "

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Verified
5/5

2020-03-02

Fast shipping and great service!

"Found great prices on their website and they shipped my order super fast, which is always nice! "

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Verified
5/5

2020-03-02

Canon 90D

"I bought it
They shipped it
I received it
That's always good
"

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Verified
3/5

2020-03-01

Great product, but terrible communication

"They had the best deal for what I was looking for and I placed an order on Monday.

Days went by and the web site didn't show it was ever being shipped nor did I get an e-mail stating it had been shipped. I did get an email when the order was placed.

I contacted the help link and e-mailed them twice, but did not receive an e-mail back with the reply. I did get e-mails stating they received my inquiry.

Finally, the package arrived on Saturday out of the blue. I was so glad to have it and it works great. However, they really need to work on customer communication and get the shipping information into the site promptly!
"

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Verified
5/5

2020-03-01

Great Service

"Website was easy to order from! I purchased a camera body only, and prior to shipping they called to verify that I needed the body only and didn’t make a mistake on my order. I appreciated that! Shipping was 3-7 business days...I purchased on Sunday and it arrived Wednesday!!"

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Verified
5/5

2020-03-01

Fantastic Service!

"Ordering from this company was quick and easy. I received exactly what I ordered in perfect condition and shipping was quick."

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