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Product & services pricing
4.16/5
Chance of future purchase:
3.29/5
Shipping & packaging:
3.99/5
Customer service:
3.25/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
5/5

2020-05-03

Headphones

"Product arrived exactly as described and arrived within one week of ordering."

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Verified
5/5

2020-05-03

On time and as advertised

"It was on time and as advertised. "

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Verified
5/5

2020-05-03

Fast delivery.

"Easy fast service. Will use again.

"

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Verified
5/5

2020-05-02

"Thanks for shipping quickly!"


Verified
5/5

2020-05-02

Fast and great price

"Easy payment, best price online and fast shipping. Thanks, will do business with again especially now that Amazon takes weeks for orders. "


Verified
1/5

2020-05-02

Where’s the stuff I bought?

"I purchased a camera kit.. paid extra to expedite the shipping. It should have been delivered 3 days ago. I went to the website and used my order number to check on the package and “there’s no shipping information available.”"

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Verified
4/5

2020-05-02

Pretty good if you know what you're getting

"As long as you're okay with buying a gray market Camera, the prices are good, and the shipping is fast enough. I didn't receive a shipping notification from TriState until the camera was delivered. Ordered Friday afternoon, received on Wednesday. Camera is a genuine product, just gray market from another country, so no manufacturer warranty. TriState claims they have their own warranty, but I don't plan on testing it out. "

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Verified
5/5

2020-04-24

Satisfied customer

"Great quality headphones and timely delivery"

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Verified
5/5

2020-04-08

Excellent experience

"Everything went smooth according with all the procedure."

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Verified
3/5

2020-04-07

somewhat satisfied

"It took 5 days and an email to the merchant to get my product. With all due respect, the item came before the deadline on the shipping but the did not ship the item for 5 days. Item came as described. My email to the merchant was returned within 1 day. That was also the day they shipped the item. "

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Verified
2/5

2020-04-04

Specific questions not answered

"After I place my order, I decided to check reviews of TriState Camera. I was concerned to discover they were labeled as a potential Gray Market vendor. I didn't know what that was, did a little research, and became concerned with my order. I did also see that the company has lots of positive ratings...so I simply E-Mailed them with specific questions regarding my order to alleviate my concerns. I have heard that some big companies also deal with gray market items but they clearly label them as such so you could decide for yourself if an "international" item for less money was what you wanted. The reply to my specific questions appeared to be "shady", either intentionally or unintentionally. They were vague and did not clarify or address my concerns. For this reason I cancelled my order out of caution."

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Verified
4/5

2020-04-04

Excellent camera. Great price.

"Delivery was fast. As expected with no surprised. Thanks"

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Verified
1/5

2020-04-03

Non existent customer service

"Apparently it is too much trouble to notify a customer that an item is no longer available. After 6 days I inquire if my item has shipped and get a reply that is is out of stock. I was charged $1 for their trouble. I would not consider dealing with them ever again. Deplorable, to say the least."

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Verified
5/5

2020-04-03

Great service

"Super fast delivery , will be baying again "

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Verified
5/5

2020-03-28

Recommended

"Although NY had shut down business, TriState was not hampered. The order was processed and sent fairly efficiently. The vendor even checked, by phone, to see if I needed any other items before he shipped.
I appreciated his good business sense.
"

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