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Verified
5/5

2018-05-30

"I like the cost, selection and ease of ordering - but the shipping prices are quite high"

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Verified
5/5

2018-05-30

"Options were easy to find and edit to personalize. Thank you!"

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Verified
5/5

2018-05-30

"Great website. Easy to use and order. Just wish I got more coupon codes!"

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Verified
5/5

2018-05-30

First time order

"Smooth and easy will use again"

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Verified
5/5

2018-05-30

"Easy ordering online! Fast Shipping."

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Verified
5/5

2018-05-30

can't wait to see product

"very good. and easy to use website "

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Verified
1/5

2018-05-30

Totally sucky customer service

"Don't know who I talked to, but he was a ****."

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Verified
5/5

2018-05-30

ALWAYS HAPPY WITH ITEMS

"i HAVE BEEN ORDERING FROM THEM 3 YEARS NOW AND ALWAYS SATISFIED WITH SERVICE"

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Verified
4/5

2018-05-30

Saving cupons

"I order trophy each year and would like to save, but customer service didn't give me code when I need it."

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Verified
5/5

2018-05-30

Trophy Depot gets it done

"I'm a head coach of two different varsity sports and Trophy Depot has everything you need to wrap up the year with great awards and very quick turn around! Never a problem!"

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Verified
5/5

2018-05-30

"Easy and great prices. Will be shopping again."

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Verified
4/5

2018-05-30

Just Ok!

"The website is very overwhelming with so many features. I realize the staff are not allowed to tell you what size to purchase but this was my first experience buying trophies and had no clue especially the sizing. The first few times I logged on to chat now, I waited and waited. I did this several times on a couple of days. I finally after the third or fourth try finally chatted with someone. Well that was the wrong thing. I lost all the information when I went to another page. I should have just picked up the phone and talked to someone. It was very bad experience trying to troubleshoot through.

Then after calling and actually speaking to someone, he referred me to website on desktop. He was more helpful than the chat now. However, he responded a couple of times on email but I hadn't heard back from him since our last correspondence on 5/17. I finally just jumped on line and ordered what I needed. You have a lot of choices and that is super great but it was so hard trying to find a 1st place, 2nd place and 3rd place that were very similar. Hopefully we can do business again with you next year for our Relay for Life and it be a smoother transition.

Thanks,
Angela Dupre
"

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Verified
4/5

2018-05-30

"quick and easy but would like to see some examples of the different finishes available when selecting. Also would be good to know if there are font size options for engravings."

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Verified
5/5

2018-05-30

"Straight forward, fast service."

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Verified
5/5

2018-05-30

"you need more Ballroom Dance Figures for the different items.
you have very few choices.
"

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