"awesome to deal with. always on time and great quality"
"If trophys come on time, correct."
"Easy to order, items are well detail and image is perfect to see what your getting "
"It would be nice if the website takes you to the same product after customizing a trophy."
"We actually started putting an order together with another company. My wife became tired of the difficult process and found this shop. What a huge difference in the ordering process! The Trophy Depot web store was easy to move around in, loved that you could see each item and the information listed beside them in the cart! There are many other items we saw while browsing for our order and will likely be back with additional orders. We have just placed our first order so details on the products on delivery can't really be left for this review. Easy website and painless ordering!"
"Very easy and quick. Nice"
"I've order 3 trophies now and all my recipients have been satisfied!"
"It was easy and very good price"
"Pros
1) Product is exactly what I was looking for
2) Product price is very reasonable
3) Received excellent customer service from agent when i called to clarify con #5 below.
Cons
1) OMG this gaudy website layout is atrocious and impossible to navigate
2) spent forever trying to figure out this website
3) inaccurate representations in the cart preview
4) Had to call customer service to clarify images
5) Customer service agent even admitted the picture is not accurate
6) $7.95 flat rate shipping is not a promo and shouldn't be presented as such"
"ONCE I FIGURED OUT THE SITE IT WAS SLICK. I TRIED TO GET THE MEMORIAL DAY SALE PROCE BUT COULDNT SEE IT ANYWHERE"
"Very Easy to order and very helpful when I called with a question."
"I wish there were more options to choose from with dance. The shopping bag also did not save my items and I had to start all over again when I went to actually order, that was frustrating even though I was logged in under my name and saved them."
"Awesome website. Easy to use and met my needs"
"Have used them for house party thophies just for fun- they have been amazing!"
"This is the first time I’ve ever ordered from this company but the prices were good and I can’t wait to see the quality of the trophies."