"Need more complete product descriptions online."

"This was a brand new store which had little experience in online delivery but they performed well."

"While waiting for the lady (clerk) to get my order - heard one gentleman worker talking on a personal call. Another gentleman came to the front and did no ask if I could be helped"

"I ordered a Turo power shovel for my husband's birthday present. We were away and I was able to order it on-line. I chose to pick it up at a True Value store near our home so I didn't have to pay for shipping. The associate that helped me at the store was very quick to get my item and meet me at the car. She was very helpful. Great experience!"

"Helpful people in store, good selection for size of store that they have, and had a great experience with ordering online delivering to this store for pick-up."

"Very easy to order and product arrived early. The shed is a quality product and very easy to assemble."

"site was ok to shop on and had a fair selection of products but packaging needs improvment"

"Would not go out of my way to do business there. Nothing to really distinguish from competitors. Prices overall are pretty outrageous."

"Good experience. Always helpful people."

"Buying online was easy, had a hard to find item that I needed. Easy pick-up at the store, friendly, helpful people in the store, and had other hard to find items in store."

"Very easy. I will certainly order again."

"True value here in Caldwell is a very good store. The employees are courteous and very helpful. Many products I find a true value I can't find in other stores."

"The True Value in Western Springs, IL is a go to store. If they don't have it, no one does! They even mailed me a receipt for my return!"

"It was fine. I enjoyed visiting the stores. I purchased some of what I needed at the best price."

"I love going to Stadium Hardware in Ann Arbor. If I can get what I need there, I will. This is how all hardware stores should be."