"Great Store Great service"

"good, excepot for too many questions on survey"

"Keep your price in line with friendly service I will continue to buy."

"Once a store person helped me with the order she was very helpful."

"You held 3 times the cost of the item for over a week. Customer service was not willing to help. I love my local true value staff but will never buy online from true value again"

"Not good. See answer in #31"

"Overall I have been pleased with our local true value and especially with .com"

"The service of the store help was top notch."

"Store was very friendly and knew exactly were my order was located."

"excellent, courtesy, professionalism and respect"

"The shipping to the store was great. The lady by the name of Diane who works at the hardware store did a great job of communicating that the order was in and having it ready for pick up immediately."

"The people are the best part about shopping at True Value."

"Positive. Will purchase on-line again."

"Since I didn't get what I wanted and it is too much of a hassle and I already modified the covers to fit. you lost another customer. too bad so sad.."

"I've always liked to shop True Value and will when I'm near one. Sadly, the one in my town closed but using the online tool is a helpful option for some items."