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Customer service:
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Return/Replacement policy:
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Verified True Value Shopper
Verified
5/5

2017-02-26

"Always easy, positive, staff very friendly and helpful."


Verified True Value Shopper
Verified
5/5

2017-02-26

"Clerks I've dealt with there are always friendly and personable and very helpful in finding mdse."


Verified True Value Shopper
Verified
5/5

2017-02-26

"This experience meeted my highest expectations and will continue to order this product online with in store pickup. The staff were so wonderful to me that I have switched to TrueValue for my home/hardware needs."


Verified True Value Shopper
Verified
1/5

2017-02-26

"I don't think you have tri flow with Teflon because your web site doesn't sell what I received twice, reg tri flow not with Teflon so second time I just kept since there was no return lable this time and I will use it for something."


Verified True Value Shopper
Verified
2/5

2017-02-25

"I WOULD MUCH RATHER AN ON-LINE ORDER WENT THROUGH THE LOCAL STORE FIRST SO THAT THEY ARE ABLE TO TURN THEIR INVENTORY. INSTEAD THIS ORDER CAME FROM THE WAREHOUSE FIRST AND I HAD NO IDEA HOW LONG IT WOULD TAKE TO ARRIVE. TRUE VALUE SHOULD TAKE NOTE AS TO HOW AUTO PARTS STORES HANDLE ON-LINE SHOPPING. THAT WAY CUSTOMERS CAN HAVE THE ITEM THE SAME DAY (WHEN THEY NEED IT) INSTEAD OF HAVING TO WAIT AN UNDETERMINED TIME FOR DELIVERY TO A STORE THAT HA THE ITEM ON THE SHELF."


Verified True Value Shopper
Verified
5/5

2017-02-25

"I also shopped at True Value while working for Klein Steel Inc. as a Facilities Tech, because they had the hardware I needed to complete the projects I was working on. The staff always knew where everything was and helpful informative advice for what I needed. Saved me time instead of going to the large warehouse type building supply stores with having to look all over for parts and help if needed. Thanks True Value!"


Verified True Value Shopper
Verified
5/5

2017-02-25

"I was very happy with my purchase and I appreciated the email alerts for my order confirmation and delivery pick up."


Verified True Value Shopper
Verified
5/5

2017-02-25

"Love the small town feel of this store on Venice Blvd. and the quality of service. The staff are very knowledgable. Will return again and again."


Verified True Value Shopper
Verified
5/5

2017-02-25

"The two associates in whom I had contact were extremely helpful."


Verified True Value Shopper
Verified
3/5

2017-02-25

"The price was great but for reasons already stated, overall it was a negative experience."


Verified True Value Shopper
Verified
5/5

2017-02-25

"Fast, friendly and informative ... we will definitely visit again."


Verified True Value Shopper
Verified
5/5

2017-02-25

"I like the employees at the store I visit. It makes me feel like I'm at the right place. Grant and Nick especially helpful. Oakhurst, CA store."


Verified True Value Shopper
Verified
4/5

2017-02-25

"Great experience order not what I expected"


Verified True Value Shopper
Verified
4/5

2017-02-24

"Don't like going to the store. Floor employees don't seem to want to help you. prices are high,"


Verified True Value Shopper
Verified
5/5

2017-02-24

"i have gone to true value for years and have always been satisfied with merchandise and service."