ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
4.56/5
Shipping & packaging:
0.00/5
Customer service:
4.86/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-07-29

Toyota RAV4 4 Premium XSE

"Timely delivery. All good"


Verified
1/5

2021-07-28

Order was never filled

"My order was canceled. I called and left a message with internet sales. 72 hours and I still haven't heard back. I will get the part somewhere else "


Verified
5/5

2021-07-28

Service

"They were polite and made every effort to help me make the right decision on ordering my product."


Verified
4/5

2021-07-26

Great prices. Terrible Site.

"I wouldn't buy my Toyota OEM parts from anywhere else. Toyota Tustin parts prices are great. But the website is terrible. Absolutely hard to find parts and discover part numbers. It's a huge hassle. If you can't find something you can't buy it, right? All the parts exist in the catalog, it's just that the search functionality and the results that you see are just non-functional at best. Unless you know the exact part number that you're looking for."


Verified
5/5

2021-07-26

Original quality parts

"Excellent original quality parts at a great price and fast shipping I really like the upgraded online parts service website very easy to look and order parts once you enter your car info.very pleased to see this great improvement
Thanks
"


Verified
5/5

2021-07-25

"Easy to order and quick turnaround!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
3/5

2021-07-21

Fair

"Prices were pretty decent and the order was ready pretty quick. BUT it is only available for pick up in their will-call parts department which closes at 4:00 and not available at their parts department at the main dealership down the street that is open until 7:00. What’s the point of closing a will call parts department right before the time that people get off work and can pick up parts? Or why not have the part over at the parts department that is actually still open when people get off of work?"


Verified
5/5

2021-07-20

"Parts are ready on time. Thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-07-18

Good, quick, and inxepensive online parts

"Ordered a part for my 2019 Prius Prime from them, because they were close, had the lowest price with free pickup, and was pleasantly surprise at how fast it came and was easy to pick up."


Verified
4/5

2021-07-17

Graet deal!

"This is the first time i puchase an item
Like this. the price was lower.
Than other places good experience.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-07-16

"friendly representative Brandon in Tustin dealer internet parts department , very helpful and nice"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-07-15

Low price leader

"As long as Tustin online orders continue to be the lowest I will continue to buy"


Verified
5/5

2021-07-11

Hit a home run with free ship

"Thanks for the free shipping "


Verified
5/5

2021-07-09

LBJs, etc

"Awesome place, always gets all my parts right never any mistakes. "


Verified
5/5

2021-07-09

Good website, fast shipping. No hassles.

"Great experience in buying maintenance parts for our Prius. Discounted pricing, free shipping with current coupon code. Even without free ship it would have been worth it.

Arrived in CA only 3 days after placing the order. Thanks Tustin!
"