"Smooth transactions. Best prices. Convenient points system. Prompt replies from customer support department."
"Delivery on time, easy to install, work as expected."
"Very happy with how a faulty bag exchange was handled"
"Items were just as described, great service, super fast delivery "
"Great customer service and package always delivered on time!!!"
"Great service, part was out of stock when ordered. But they kept me in the loop and it arrived fast after it was re stocked"
"Product delivered as promised and I was kept updated as to status. Very pleased. I have used Twisted Throttle several times in the past"
"My order was delivered to my door "
"Arrived on time, no issues, this is the second set of these tires, they wear and handle well "
"I ordered a part for my Kawasaki that turned out to be more complicated to install than the write up online expressed. I called customer service and explained the problem and they understood. I was given a return number and a FedEx return label for the package. Great customer service!"
"I have placed my order at their website www.twistedthrottle.ca June 17th. On June 21st it's status was still "prossessing" and there was no additional information about the delay. So I asked them about the estimated shipment day. The same day I was informed that the product I had ordered was currently on backorder until June 27th. On 26th my credit card was charged. On 29th I have received a message stating that they have had received the incorrect unit model from the supplier so they will not be able to send those units out. The correct units were on their way to their warehouse and they would be receiving them the following week. So I waited until 6th of July. The following week there was again no sign of shipment and no information from the company. The delay was too long and unacceptable for me. So I asked them to cancel my order immidiately and refund my credit card. The answer was “Your order has been cancelled. Have a great weekend!“
6 days after their message my card was charged back! This was my 25 days experience with TwistedThtottle. Last but not least they have sent me the following tragicomical e-mail today: "Thank you for shopping with us! We hope you'll write about your HEX Code GS-911 while it's still fresh on your mind." "
"I place order for Denali D4 2.0 LED light kit with additional fork mount kit. During installation ran in needs for 2 extension harness. which were shipped immediately. Back order parts were handled properly and with big respect. Awesome experience and very good service. Thank you very much for keeping our service on the HIGH level."
"Everything received as ordered, great packaging, on time delivery , notififications at every step and the Motech crash bars for my KLR650 fit great and look awesome..."
"Easy to use web site. Get me product as soon as possible. Best part no errors on shipping ."
"Faster than I thought it would take. Here at my door within two weeks. And well packaged. I’ll see you soon for more toy buying. "