"Fast delivery with excellent customer service. "
"After making my ebay purchase, I was please to find out the seller was Twisted Throttle. Having done business with them before, I expected a smooth transaction and they delivered. Unless something changes dramatically with their company, I will be returning for more! Thanks."
"Ordered it weeks ago. Nothing so far, except an invitation to review Twisted Throttle. "
"Thanks good product satisfied "
"My second time buying from Twisted Throttle. Both times extremely pleased with price and delivery. "
"Thanks for the Military discount! Sure helped out with the purchase. I love my new Givi tour box!! Water tight & quick release is very convenient.
Great communication & speedy "free" shipping."
"Exactly what I was looking for."
"Two key factors: Every accessory I ordered (air horn and wiring kit) has included thorough instructions and my order was shipped promptly. In addition, the cost was reasonable."
"I ordered a Kaoko throttle stabiliser for my VFR and it did not quite fit. My e-mail and questions were answered right away, and it was determined that it was indeed the right model for my bike. I then consulted directly with Kaoko and from the measurements and pictures they requested it was suggested I get another model with the same stem but a larger end to better match those on my bike which were not stock. Just had to polish out the handle bar a bit and also the stem itself to get it to fit just as they said. The original Kaoko was returned and credited, and every time I order from Twisted Throttle it arrives in 1 or 2 days. Highly recommended."
"Item pick-up was easy and no hassle."
"Item was shown as available at time of otder, but then was delayed on delivery and was told on backorder."
“We are sorry to hear about the frustrations. We have recently changed our ordering system and are working to set up a new backorder notification system for our customers for the initial stockout with ETA, then follow up messages with updates thereafter. We understand it is important to have this information and will be making changes to this system as well as the online order status lookup in your My Account page in the near future.”
"As always great service and delivery
"
"ALL OK THERE WAS NO PROBLEM
THANKS FOR YOUR TIME"
"It took much to long to receive my order. I ordered twice in one month and both times it took over four week before I saw my items. In saying that the product was fine."
“We are sorry to hear about the frustrations. We have recently changed our ordering system and are working to set up a new backorder notification system for our customers for the initial stockout with ETA, then follow up messages with updates thereafter. We understand it is important to have this information and will be making changes to this system as well as the online order status lookup in your My Account page in the near future.”
"Easy purchase. On time delivery"
A rep from Twisted Throttle, twistedthrottle, has responded:
“We apologize for the delay with your order and the subsequent request for review. We are working to improve our supply chain and logistics solutions for our customers, and recently we have learned of an update to the review system that will allow us to send the reviews at a better time; after the items have actually shipped.”