"Got what I asked for quick and hassle free, would def shop here again"
"Product as described. Excellent support with small order problem."
"Delivery was punctual and packaging was well done."
"Always excellent service, and speedy delivery. "
"As a while the sale was ok. I didn’t appreciate that when I made the purchase, the system indicated that the goods were in stock and once completed, it was back ordered. Gave it 3 stars because it wasn’t that long a wait but I wasn’t impressed with customer service once I complained."
"Great customer service -- they went to a garage to actually measure the item to identify a fit for my bike!!!"
"Good price. Quick shipping. Good tire. "
"very easy and awesome result"
"Easy to use website and fast shipping. I was very pleased with the service. "
"7 weeks to deliver a little throttle lock. Didn’t come in time for a trip. Won’t order again."
“We are sorry to hear about the frustrations. We have recently changed our ordering system and are working to set up a new backorder notification system for our customers for the initial stockout with ETA, then follow up messages with updates thereafter. We understand it is important to have this information and will be making changes to this system as well as the online order status lookup in your My Account page in the near future. Additionally, changes to our supply chain and forecasting have also been made in the past two months to make sure we have more of commonly ordered items available for customers.”
"Easy to order , shipment was immediate no hidden costs "
"Delivery was very quick. Up and riding in no time. Thanks Twisted Throttle. "
"Great blahhhhh blah balhhhhhh"
"Was good to deal with them"
“Thank you for the positive feedback. Much appreciated!”
"TT gives good intelligent service and personal communication"
A rep from Twisted Throttle, twistedthrottle, has responded:
“We are sorry to hear about the frustrations. We have recently changed our ordering system and are working to set up a new backorder notification system for our customers for the initial stockout with ETA, then follow up messages with updates thereafter. We understand it is important to have this information and will be making changes to this system as well as the online order status lookup in your My Account page in the near future. Additionally, changes to our supply chain and forecasting have also been made in the past two months to make sure we have more of commonly ordered items available for customers.”