"I orded a Nikon D-80 camera on Friday and recieved it 5 working days later in excellent condition. I also like the security this company uses for your web purchaes. "
"I bought an Olympus SP 550 UZ Camera, extra card and deluxe package. I ordered on 7/19/07, it was shipped on 7/23/07 and received on 7/25/07. Ordering was simple and I was always connected a real person when I called to check on my order.
I had a probelem with the camera case that came with the premium package I ordered with the camera. Even though the Olympus SP 550 UZ is considered a point and shoot, the case that came with the package was too small because of the large lense on the Olympus. I called US1Photo and explained the situation. They sent me a larger case at no charge and I returned the smaller one to them.
I'm pleased with the customer service I received and the purchases I made arrived without damage, and as ordered. I will use US1Photo in the future.
Drexell White
Northport, ME "
"My Nikon Speedlight arrived in perfect condition, best price available."
"I now have purchased 2 items from this merchant - a camera and then a lens 2 weeks later - within the last 30 days and the process has been very seamless and they are very responsive. Great prices too!!!A+"
"Received camera in 2 days. Very impressed. Would definitely order again from this site. A+++"
"Ordered a Sony HDR-SR7 with the "Super savings package kit" with Mack Ext Warranty, I was a little nervice with such a low price but over all I was very pleased with on-line order process, received email of my order within a minute of finishing my order, (I did next day shipping, as I wanted to have unit for the weekend) received a call next day to confirm order, person was pleasant and said would ship as requested. Items were all packaged in one box and was done well with air bags and not peanuts (nice) SR7 was new with factory seal intact (important for me as this was a high $ item) and was pleased with all items included. I am glad to see us1photo.com making a change from years past, now listed with the BBB and service like WOW. Please keep this up as you have made a very happy customer, and I will buy from you again. Phil from Newport News, VA "
"Excellent transation - great price, good communication, fast shipping. No problems at all."
"This was my first major purchase on the internet, and after talking to two other photo shops, it was almost my last. They gave me a good price on a camera, but tried to charge me triple the price on the accessories. I'm glad I tried one more and got US 1 Camera at us1photo.com. Jack at extention 324 was the most helpful and the camera price was a little higher, but the accessories were a lot cheaper and saved me money on the total. Thank you at US 1 Camera and thanks to you Jack. I now have us1photo.com in my favorites for all future camera needs.
Thanks Again
Daryl Karsten
Maitland, MO"
"No hassles at all on this order. I had it shipped three day air and it was here exactly when it should have been."
"Lowest price and received camera in less than a week +1 rating. "
"Product arrived on time and in good shape.
I'll do more business with you..
"
"Amazing. They had the cheapest total price online; I ordered free shipping; it arrived three days later. I was very pleased."
"Shippedly as requested and arrived on time.
Excellent service. Would use this company again."
"This was a flawless transaction. The price was great, the shipping was faster than promised, and the return policy was generaous. I am well pleased with this purchase, and would buy from this vendor again!"
"I had done my homework and research for quite sometime on camecorders. Since electronics is a hobby of mine. My camcorder was working fine and was a HI8 SONY. It started malfunctioning so I decided time to get a new one, cause I can always use 2 camcorders. I wanted the Canon HV20
the price was comparable to what I spent on my Sony when I bought it new abought 10 yrs and 200.00 mpre. So I overnited it cause the race was that weekend that I needed it for of course the camcorder stopped the week before. When I got the camcorder in timely manner the box was fine all, I checked out seemed all ok. Next day took out the extended warranty looked at that and the paperwork I had a billing error in which I was charged for some bundled items, I called right away, I talked to the manager and he issued a credit and a apology.
I charged up my batteries got my tapes out along with my mini sd card to put into my camcorder to find out that they sent me a sd card not a mini one.
I had to call back, again talk to the manager he quickly went to check to see if he had one in stock, they did not even if they did he couldnt of got the card to me in time. It was Thursday, late afternoon there, I was leaving early Friday am. He advised me to go ahead and buy one from Best Buy, Cicuit City, etc..
That was on odessey in itself, much to say I got one on the way home later Friday nite. I emailed a copy of bill to manager and he expited the credit.
Now some of you may say wow I could of just went to circuit city and got the same camera for a 150.00 more and avoided some headaches ?
Maybe in the beginning who knows they might of been out of stock, in adequate staff knowledge of product. And this I do know from personal experience Circuit City's extended warranties are a BIG RIP OFF .. where USA1PHOTO's is not theirs is an independent vendor not run and operated by its ownself like Circuit City does and a lot of other places that offer extended warranties.
So, I will be back to purchase new digital SLR camera I know that they will meet or beat the deal that the store has on it now.
They have knowlegable staff and they do help you.
Not everything can go perfect and the biggest thing in the end did they treat you right and do the right thing.
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