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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-12-09

"Very satisfied. Deliver right on time as advertised.
"


Verified
5/5

2015-12-09

"This is the fourth time I have purchased appliances from U S Appliance. My order was processed in a timely manner. I received the merchandise in good condition. Based on the service that I have had in the past, I will gladly buy from them again. I would reccomend them to you and my friends. PS: Their prices are very competitive."


Verified
5/5

2015-12-09

"Everything was delivered on time as promised and in excellent condition. We couldn't be happier. We have recommended US Appliance to our friends and to the cabinet and countertop companies remodeling our kitchen because we saved a considerable amount of money in comparison to what Home Depot and Lowes were charging for the same exact models. You will need a two wheel dolly and a helper perhaps to go from your driveway into your kitchen. You will have to deal with the packing foam and cardboard shipping containers. It was all very easy and a considerable savings by cutting out the big box store middleman. The actual hook-up to water, gas or electricity is simple for a do-it yourself person and there were well written instructions. You could hire a handyman to do it also. We purchased a GE contractors package of a refrigerator, range, microwave and dishwasher. They all work great. The dishwasher is incredibly quite. I would do it all the same way if I ever needed to again."


Verified
5/5

2015-12-09

"Easy, fast, great quality."


Verified
5/5

2015-12-09

"Terrific product and service!! Would highly recommend...."


Verified
5/5

2015-12-09

"Great product, fast service!"


Verified
5/5

2015-12-09

"Great way to buy appliances...as long as you have your installation people ready. They literally place your appliances wrapped on a pallet in your driveway. Then guvevyouban opportunity to make sure they're not damaged. Would definitely use them again."


Verified
1/5

2015-12-09

"Took forever to arrive (longer than one month after order placed) and was not in new condition (items was new but had dings -- maybe from shipping???). "


Verified
5/5

2015-12-09

"Easy, great price, easy delivery!"


Verified
5/5

2015-11-18

"Great job. Came on time and in perfect condition."


Verified
1/5

2015-11-13

"Beware. On 10/31/15 I placed an order for headphones. After a couple of days I checked the status of the order and the website showed that the order had been "rejected". I called and was sent to voice mail where i left a message. I received no return call so I bought headphones elsewhere. Then on 11/6 a charge from US Appliance showed on my bank statement. I called US Appliance and after being transferred back and forth was told that the item had been shipped incorrectly and that they would have to wait until the item came back to maybe give me a credit. Today is 11/13 no headphones no refund. Buyer beware, a lot of mistakes by this company and no attempt to correct the mistakes or provide any type of customer service"

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Pricing of products and services
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Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2015-11-12

"The products were very reasonably priced and shipped really quick, when I did have an issue with the product Customer Service was very responsive in answering the phone and replacing the product. An issue came to light when the second product was shipped and the Customer Service department was not as supportive. I explained the issue with the shipment however were very unwilling to work with me and my schedule, I found this to be rather disappointing. "


Verified
5/5

2015-11-06

"Appliance was delivered on time and in good condition. Easy! "


Verified
5/5

2015-11-05

"Great follow through and help when there was an issue with damaged product delivered.
I would and have ordered through them again.
"


Verified
5/5

2015-11-04

"You never can be sure ordering from someone online for the first time but the items were exactly as described and delivery was on time and very courteous. I would recommend them and order from them again. "