"I easily found exactly what I wanted, the price was better than I expected and my stove shipped and was received quicker then expected!! How could it be any better!! I have shared my experience and US Appliances as the place to go with several friends already."
"Excellent product, drama free transaction. Thank you!!!"
"Excellent price - adequate delivery time"
"We were very pleased with US Appliance and the timely receipt of three major kitchen appliances. One part of the stovetop was damaged and US Appliance immediately FedExed a preplacement grill. Well done!! I would not hesitate to use them again."
"The dishwasher we purchased was the best price we could find anywhere and it arrived on the day they said it would. We are totally satisfied and have recommended US Appliance to others."
"The appliances were just as described on the web site. they are installed and working great. I love the look."
"Great stove at a great price!"
"After delays from Illinois shipping department delay[s] (after previous telephone conversations while contemplating ordering with US Appliance); numerous rerouting delays of our newly ordered GE Electric Convection self-cleaning White Range Oven from Michigan to Los Angeles (we live in Northern CA so it was especially frustrating that US Appliance simply would not ship to Sacramento for a more direct route); additional trucking shipping delays from Michigan to Los Angeles; Even more delays from Los Angeles hub to our address in Northern CA caused extreme complications on selling our home to a buyer of where this new range was to be installed. Because of the delay the potential buyer bought a less desirable home down the street. NOTE: FROM THE TIME WE ORDERED (6-15-15) THE OVEN TO THE TIME US APPLIANCE DELIVERED (7-10-15) WAS APPROXIMATELY 25 DAYS).
The customer service was amazing, but the ordering department is less than truthful (at least the guy who we ordered through). The shipping and handling (before the merger of US Appliance and whomever bought them out) was absolutely the worst. We have the Los Angeles office manager's name if anybody is truly interested. He too made promises that he never followed up with. Sad that such poor service is attached to a company that has our nations' name attached to it! singed Mad as @##(@_# customer."
"Always easy to work with if you know what you want. Great pricing and never had trouble with shipping. "
"Excellent service. Thanks"
"All went well. The appliance arrived in perfect condition. I did call to check on delivery dates but it was basically no problem."
"The order came sooner than expected
The delivery man was in a hurry to leave. I understood that I needed to open and inspect the product condition before the driver left
Since it was a stove the packaging was very heavy and detailed. I also explained to him that I had major back problems and would need some time to open the carton. That did not happen. He was in too big of a hurry
When we did get it opened, we found a large significant dent on the left side. It covered almost the entire side
Also a small dent on the front left top
The side is hidden by cabinets and it works beautifully. Just be aware when ordering the prices reflect the condition of the product in my experience
Recouping from back surgery"
"Arrived as promised and on time."
"delivery was a complete nightmare and had to end up cancelling my order and going local"
"US Appliance was awesome and they delivered as promised. The local carrier, on the other hand, was less than wonderful, showing up alone, without all the appliances. We had to reschedule for a second delivery time, but all's well and the appliances are beautiful, at a great price. I will do business with US Appliance again.
KTW"