ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2008-05-02

"Bought seven (7) Berkline motorized recliners. Absolutely the VERY BEST price anywhere. Roman was very helpful and I received the recliners as ordered without a hitch. EXCELLENT e-mail communications throughout the process. I would definately recommend Ultimate Home Entertainment and Roman as the place to purchase Berkline home theater recliners.

Ralph Greer
Bossier City, LA
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-04-29

"Our experience with Ultimate Home Entertainment was oustanding. Roman is the king of customer service. We had no idea what we wanted or needed, but Roman was extremely helpful and we are very pleased with our purchase. I would highly recommend Roman. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-04-23

"Roman is very knowledgeable about the Berkline product line; much more so than the five local dealers I visited. His advise resulted in us getting a good value in theater seating that we will enjoy for years."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2008-04-20

"Superb service. Prompt communications. Answers phone on weekend, what more can i say? Roman is what every mid/hi-fi dealer should be and more. Highly recommended.

Bob
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-04-15

"Roman is a great guy to deal with, he is helpful and honest.I couldnt decide on seating and could not see them in a store locally, so I gave him a list of features and the overall size that I wanted and let him suggest something.
I couldnt be happier. He answered all my emails very quickly and made the ordering process painless.The delivery was right on time and there were no quality issues. I would recommend Ultimate Home Entertainment. I will definetly do business with roman again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-04-11

"Outstanding Service. Outstanding Communication. Outstanding Price. Outstanding Seller. I HIGHLY recommend this seller to everyone! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-04-08

"Roman at Ultimate Home Theaters was outstanding to work with. He was very knowledgeable on all the chairs we where interested in and helped us narrow down our decision to the Berkline 45014 with grade 4 leather. We received the chairs within weeks and the price included white glove delivery!

Here is a link with pics:
http://www.avsforum.com/avs-vb/showthread.php?p=13587818#post13587818
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-03-27

"Wow, what comfort and price for Berkline Theater Chairs from Ultimate Home Entertainment. Roman has to have the best customer service in the business. Shipping was fast and they arrived in excellent condition. If you are looking for a no hassel dealer, here he is. Thanks Roman for your great price and service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-03-25

"UHE has supplied me with the best products for my HT. Roman's dedicated service and prompt delivery always surpass my expectations. I've purchased Berkline seating, UPS units, & my projector. I will continue to purchase from UHE in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-03-20

"I got 4 of the berkline 13175 chairs. I love them...they're very nice. Roman was great to work with. He answered all questions honestly and gave an accurate description of the chairs and leather quality."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-03-03

"I bought a set of theater chairs, which arrived exactly as ordered and even shipped a week early. During the ordering process Roman was able to readily answer my questions about materials and designs. I would gladly recommend him to others."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-02-27

"What a great buying experience. I felt like I was driving Roman crazy with all my questions and emails. We ultimately went with the Berkline 13174's based on our experience sitting in other models and Roman's advice. We are very, very happy with them. They look great and are really comfortable. My home theater is fairly modest but now when we are watching movies we feel like we are "livin da life".

Roman responded back to every email extremely promptly - always in hours and not days and sometimes in seconds! I highly recommend doing business with him. He is very professional and is the benchmark to which all other people in sales of any type should strive for.

Thanks Roman!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-02-25

"Love the chairs, and Roman has great communication and customer service. Would definitely buy from again.

As for the chairs, I bought the motorized Berkline 13175's and I love them. Never sat in a Berkline chair before, but they are very comfortable and don't regret the purchase at all.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2008-02-15

"I purchased a set of Berkline 13175 theater chairs from Roman and am very happy with these chairs and the service Roman provided. I would also recommend anyone looking for anything related to seating or home theater to give Roman a call. Thanks Roman!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-02-15

"Great seller. I purchased this Berkine motorized chair from Roman at a great price with fast delivery. I was able to purchase this chair for about $300 less than what Best Buy AND Best Buy delivery date was about 6 weeks!! Roman got the chair here in 5 days. Great communication with emails and I love it when the seller gives me tracking numbers. I highly reccomend Ultimate Home Equipent."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A