"We are very happy with our new chairs. Kids do not want to leave the room now :). We replaced our old bond lather chairs and it's a day and night difference.
It was an absolute pleasure to deal with Roman. Emails are answered in 5-10 minutes even after hours.
Highly recommend buying from this company."
"We contacted this company purchase chairs for our home theater room. Roman was awesome. He helped us select our chairs, worked with us to make sure they fit our room. He even did calculations to figure out our riser height and tv placement. Really great service. The chairs are amazing. Super comfortable and they look awesome. The features are fantastic and at a price lower than expected. We would buy from them again."
"We are extremely pleased with our Fusion Jive chairs. They look great and are very comfortable. The chairs are well-made and were extremely easy to put together. Aluminum cup holders and tray tables that come with the chairs are quite useful. We conducted a fairly comprehensive search when looking for theater chairs. Fusion chairs came on top as they are well designed with features that have real utility and at a good price point. We were limited on space and the Jives allowed us to fit in 7 chairs (3 single seats in the back and 2 dual love seats in the front). The review wouldn't be complete without mentioning Roman. He is an absolute professional and was consistently available to promptly answer questions throughout the process. He is extremely knowledgeable about all things home theater. He helped us with riser design and layout for optimal seating configuration. He even held the chairs for us in his warehouse for a couple of months until we were ready for them. It is rare to find this level of professionalism and customer service. If you are in the market for theater chairs, look no further. Well designed product at a competitive price point with superior customer service."
"I purchased 4 seats from Roman and he has been very helpful in the whole process from purchasing to setup. I have the brown landmarks and I am 6'5" and I am comfortable reclining in them. I am pleased with this product."
"I ordered six Fusion Escapes through Roman. Communication was speedy and smooth. Chairs arrived on two pallets and everything is working great. Highly recommended. "
"After purchasing 8 escapes & using them for 4 months, I can say that these are excellent seats from fit to feel to comfort. Mr Shenkerman was nice to work with & timely on communications. Highly recommend!!!"
"Just had a row of 4 Escape chairs delivered yesterday. As others have said, had a great experience working with Roman and I went to the showroom to try out the chairs first.
They held the chairs until I was ready to have them delivered. Initial impressions are they are beautiful chairs that look great in our media room. Very comfortable and stylish. Looking forward to many years of enjoying these chairs."
"I purchased a row of 3 curved Fusion Jives from Roman. He was very helpful during the entire process and shipped the seats *very* quickly.
One of the armrest wasn't lining up quite right initially. Roman was prompt in his replies (even though I wasn't) as we went about troubleshooting everything. After determining that the hinge was problematic, Roman had one shipped directly from the factory -- it, like the chairs, arrived very quickly.
Everyone who has sat in the chairs has been impressed. By far, the most common response is, "I don't want to get up". Even though the Jives are typically used in width-constrained builds, I personally find them to be plenty roomy. Highly recommend the Jives and doing business with Roman!"
"These guys know how to treat their customers. Their support is very skilled and friendly. I asked about what system would fit my needs the best and they offered a brief explanation shortly. "
"I bought a set of theater chairs from Ultimate Home Entertainment in Oct 2018 and the entire process was great. Communication from the primary contact was excellent...fast responses, answered all of my questions, and was very friendly. The chairs are high quality and are a great value. I highly recommend and would buy from again. "
"I am a repeat customer with Ultimate Home Entertainment and their Escape 1019 seating. I love my row of four chairs I got 4 years ago, they are still in perfect condition, so it was an easy decision to now upgrade our falling apart lazy-boy sofa with the new Escape Evolution Sofa. The chairs I wanted were in stock so it was only 1 week from placing the order to receiving the chairs. Highly recommend Ultimate Home Entertainment for their service and products."
"Decided that we wanted home theater seating in our basement remodel. Did some research online, browsed some website and decided on some features we wanted. UHE/Roman was always quick to respond to questions and able to explain details about what we were buying. It's a little concerning to drop $$$ on something you've never sat in or seen in person but Roman's answers and reviews of his products online made me feel more comfortable. Seating arrived on time and intact. One minor issue was handled quickly and professionally. All in all a good buying experience.
Jim - NC"
"It’s not often in this world that the end product and service outperform all expectations but this is definitely one of those times! I had done some pretty extensive research into theater chairs for my home theater prior to contacting Roman (Ultimate Home Entertainment) about his Fusion chairs last Thursday December 28th. What impressed even more than the product was the time and effort Roman spent well into the evening of a Holiday weekend making sure all my questions were answered and I was comfortable with my decisions. I placed the order Thursday evening and the chairs arrived this morning (Really fast). I ordered a row of 4 and a row of 3 (Escape-1019 leather). All arrived in perfect condition and, as I stated above, the product blows away any and all expectations I had. I have never met Roman or done business with him prior but I can honestly say after 50 years on this planet it will go down as one of my most satisfying purchase experiences and that is saying a lot...just ask my wife! Ha!
Thanks again,
Paul"
"We bought 5 Escape chairs from Roman (4 at one time, and 1 at another). All communication was done via email and Roman is extremely prompt in answering any questions and providing excellent customer service. Shipping of the chairs is done promptly and all have arrived in perfect condition. The chairs are extremely comfortable and appear to be top quality."
"Roman was incredibly helpful and responsive in assisting me with finding the right product for my space. I purchased the Lagoon-1011 4seat in straight configuration due to the tight space constraints i was working with. The chairs themselves are excellent quality and the price cant be beat for top grain leather. The chairs are the perfect addition to my home theater and constantly get praise from friends, family, and neighbors."