"Purchased a xbox 360 halo 3 edition about a year ago.

The shipping was insanely fast, but the xbox had its issues right off the bat. for one the power supply plug didnt match the console. Then the disk drive had an issue of seating correctly. so over time it got worse.

So my advice is just pay the extra hundreds and you wont have to deal with the head ache. "

"I gotta ps3 and its been working great for half a year"

"Just received an Auction notice in the mail for UncleVic.com and Point 1 Technologies.... (sister companies) I'm guessing they didn't make it. Point 1 Technologies even made the Inc 500 list this year. Looks like something happened a few weeks ago, and it all went down from there."

"Same story here, ordered a netbook in mid-August.
It did not work and I returned it for an exchange.
They contacted me in mid-September saying they were sending me the exchange but I never received it.
Since then, there's no one on the phone there, they do not reply to my e-mails or return calls....."

"We bought a x-box 360 for my son plus a extended warranty, the xbox failed within 2 months and was replaced, just last week it failed again, I have been trying to contact UncleVic's just to get the number to the warranty company and have no success in getting a phone call or reaching anybody. have been very disappointed with them so far, will update if I ever get a response from them... "

"I ordered an Xbox 360 Elite from Uncle Vic. It was delivered in early Sept. After 2 days of use, it broke...apparently overheated. I sent it in for repair. After receiving it back, it broke again after one day of use...apparently the same problem. At that point I began trying to request a return for refund, since it appears that this is going to be an ongoing problem. I started calling over a week and a half ago, but never get a live person on the phone. Have left 3 voicemails and sent two emails but I receive no response. "

"I recently ordered a refurbished Xbox 360 Elite bundle from UncleVic.com. The order process was quick, the shipping was prompt, and the packaging was secure. Unfortunately, the contents of the package were not as expected.
According to UncleVic's website, the bundle should have included more items than shipped. Although the required components to play the system were included, there were some missing items that made the purchase a less than desirable bargain. I have called and e-mailed multiple times, with my first e-mail being sent on October 8th, 2010 (9 days ago). I still have not received a reply.
At first, I decided this was a small mistake and began playing the Xbox 360, figuring UncleVic would contact me the next business day. A few hours later and the system began to have issues. I e-mailed the warranty company and received a phone call the next morning. V3rge/Tekprotect attempted to contact UncleVic for my order confirmation and received no reply, so I sent a copy over. Fast, courteous and professional customer service is what I received from V3rge and I can only wish that UncleVic somehow makes up for their failings.
I have since then sent my Xbox 360 to V3rge/Tekprotect and am awaiting its return.
UncleVic has still not replied to my e-mails or phone messages.

Now, their website has been "under maintenance" for multiple days."

"Very quick, easy, and cheap! Was all good and simple for me and I have no complaints!"

"I purchased a used ipod touch from Uncle Vics. The price they gave me was great and i was able to get 10.00 off using discount codes. My iood came in a week and works perfectly. i am glad with my purchase and recommend Uncle Vics to all my friends. Even after i wrote a letter to their office asking about a product, the promptly responded within 24 hours."

"Although the used iPod touch I ordered was defective, the customer service department provided outstanding service. They responded to my emails very quickly and were very polite and professional. I will definitely shop at UncleVic.com in the future."

"I just had the worst customer service experience with a Team UncleVic associate. Placed an order for a PS3 through Google and was later contacted by email. Uncle Vic wanted me to provide the same information that Google has on file because I was paying by AMEX and having the item mailed to an address different then my billing address (my accountant lives in another state and pays my bills). In addition, they wanted a copy of my driver's license.
I sent an email asking them for the following: Number of years the company has been in business, Company EIN number, Company bank account number, Bank Routing number, Copy of certificate of formation/articles of organization, Copy of the company credit report, Curriculum Vitae of the company officers, and a copy of the President/CEO drivers license. In response, I get a link to some websites that mentions the company but nothing specific to my request.
Received a call from Aunt Vicky (she must have been Uncle Vic's wife because she had attitude) telling me that I must provide the information requested. I told her that I would complete the form sent but would not send a copy of my driver's license (I live in Manhattan and have no car or license). She tells me about all the fraud and how hackers break into Google (why does anyone have an account with Google if their information is not safe?) and she is protecting the customer. She tells about the fraud she had with her credit card and the hello she went through. I told her that I had a similar experience but it only took one phone call to AMEX to have the fraudulent $2500 removed. She said that I need to contact my bank and give them the other shipping address, etc., etc., etc. She would not let me talk because she was talking over my conversation that AMEX does have my different billing AND shipping address. Instead of calling me, she could have spent half the time by contacting AMEX and verifying the second address.
Out of frustration of not being able to talk and have her listen, I canceled the order. I also informed her that I will be a walking, talking billboard to everyone that I know and don't know about my experience.
"

"Ordered broad band router. Article arrived on time and was easily tracked. Item was in new condition and was as advertised. Would be happy to purchase from this store again."

"They have THE BEST CUSTOMER SERVICE ! ! !

I deal with lots of online companies due to the nature of my business, and UncleVic team of people are always there providing me with prompt, professional, courteous service.

I recommend UncleVic to my family, friend, and employees.

Thanks UncleVic,

Guy L. Arbuthnot - Owner
Vegas Computer Solutions
513 Monticello Dr.
Las Vegas, NV 89107
"

"I have nothing but positive things to say about Uncle Vic's. My entire transaction was so easy from beginning until end. The staff is very friendly & really customer service oriented. I was referred to Uncle Vic's by a couple of people & I must say I will continue to refer them in the future. Thanks Uncle Vic!"

"I love Uncle Vic! They have fast shipping and fantastic customer service! I bought a 21.5 inch monitor and now this wii remote control. The Controller was defected however, but Uncle Vic's team helped me with my problem in no more than 1 hour of my e-mail."