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Verified
5/5

2011-10-24

"Was in a pinch when another online store responded after 2 days that they were out of stock on the item I needed and purchased from them (computer power source). Found the same item at upgradeBay.com for an actual lower price and it was received 2 days later.

Received a nice followup email from Account Executive Eric Yniguez asking if everything arrived on time and if things worked out. Would definitely purchase from them again.
"

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Verified
5/5

2011-10-24

"Helped me with my order and went the extra mile"

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Verified
5/5

2011-10-24

"Super fast shipping! The items were hard to find elsewhere, but they had it in stock. Once ordered, I received the item the very next day as I ordered, while another company I ordered from was delayed by a day.

Customer service was great and followed up to verified that the part I received was correct and that everything I needed was taken care of.
"

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Verified
5/5

2011-10-20

"Upon my return from a business trip I found my home office computer's Western Digital Raptor 74 GB 10k RPM OS drive crashed. It is a exact duplicate of my office computer and wanted to replace the drive immediately. I had some difficulty finding it online (most vendors had it as a discontinued item) and wasn't going to wait for WD's RMA to replace it. I found it for an excellent price and in inventory at Upgradebay.com. I ordered it with priority overnight delivery late Monday evening and had it by early Wednesday morning (9:40 AM) Even though I placed the order online Upgradebay.com's Eric Yniguez made sure to follow up with me throughout the transaction. Great service at a great price; couldn't ask for more! "

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Verified
5/5

2011-10-18

"Excellent experience with UpgradeBay. Best price on the internet for the parts I purchased, half of what other vendors wanted and service after the sale was fantastic. Definitely recommend Eric Yniguez and Joe Path to handle any problem you may have after the sale, these guys are great with customer support. I would go back in a heart-beat.
MKB
"

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Verified
5/5

2011-10-13

"I tried to order my part from some other sites that said they had the part but didn't really have it on hand. I ordered it from UpgradeBay and not only did they have it but their shipping was reasonable and Eric Yniguez filled my order perfectly. It arrived earlier than expected and very, very well protected. Thanks guys great job and I will sho[ here again for sure!"

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Verified
5/5

2011-09-02

"This was my first experience using Upgradebay.com and as a long time online buyer I can tell you that I've had my share of good and unfortunately bad experiences but this most recent online purchase will go down as one of the best and most memorable. I've been trying to find a reasonably priced HP tablet for some time to purchase as a present for my younger brother as a school gift but no one had them, after speaking with Josh at Upgradebay.com, prior to them acquiring them, he not only remembered that I wanted one but also remembered that it was tobe a gift. Josh reached out to Me upon the tablets hitting their warehouse so I would have an opportunity to be the first to have a tablet. The price was very competitive the customer service was outstanding, technical questions were answered quick and shipping was free. I will recommend Upgradebay.com to friends and family alike, thank you to the team at Upgradebay.com."

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Verified
5/5

2011-08-31

"***Please Read*** I called Upgradebay looking for support and spoke with Joe. He was extremely helpful and informative. When I was ready to make my purchase, I was transferred to Eric Yniguez. He was also very helpful and professional. I received my product the next day and I am a very happy customer. I will recommend this company to my friends and family. Thank you Upgradebay. "

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Verified
1/5

2011-08-11

"*** PLEASE READ *** My company needed 10 QLogic fiber channel cards for a server buildout. I looked online through a Google search and found the equipment listed on the Internet at UPGRADEBAY for $576 each. I called UPGRADEBAY to verify that these items were in stock and they said they were. I placed my order and ordered the products from UPGRADEBAY. On 8/1/2011 my company received an email stating that UPGRADEBAY only had 1 of the 10 cards I ordered in stock and that they would send me the same model, but different batch card for the remaining 9 for $1,049 each. Keep in mind that I already purchased the other 10 cards through their web site. They did not fill the order and as a company I can not do business with what I considered a "bait and switch" tactic."

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Verified
5/5

2011-08-11

"recieved order just as josh had promised
"

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Verified
5/5

2011-08-01

"I have called UpgradeBay twice with emergency needs for my company, and Josh has been AWESOME making sure my order arrived on time as requested and the correct items shipped. The second time I called, he worked to find a west coast vendor so that my order could ship the same day! Big Kudos to your company and Josh for the above and beyond service."

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Verified
5/5

2011-06-29

"The service was prompt and they delivered everything that I requested. They even followed up with me about the delivery."

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Verified
5/5

2011-06-27

"In my search on the Internet for the item I was looking for, I was looking for price, and a company that indicated to me I could do business with. I chose UpgradeBay.com and placed my order online. Eric Yniguez processed my order. I found the process easy and Eric a good fellow. He helped to engender trust with a company that I had never done business with before. Customer service is big with me, and Eric filled the bill. Because of Eric I would definately again consider UpgradeBay.com for my computer needs."

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Verified
5/5

2011-06-27

"I contacted upgradeBay.com by telephone and spoke with Kazim regarding an unusual tape drive replacement. The drive was in stock in both new and refurbished condition. Kazim sent me a new one overnight and it was installed by 4:00pm the next day. The price of the new drive was less then most were charging for the refurbished unit."

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Verified
5/5

2011-06-23

"Came to work monday morning and found that a pipe had burst in one of our physicians offices. The water leaked right onto the offices server. Fortunately the only thing found damaged was the power supply. After searching the net and even calling a few other suppliers. I found upgrade bay.
Checked the site and found that the price was within the limit and called to confirm they had inventory.

Staff was great and got the part too us the next morning from half the country away.

Now I have a happy physician and things are working great.

Thanks.
"

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