"Selling my iPhone through uSell was so easy. I really didn't know what to expect, but they came through just as advertised. I told them what I had, they sent me an offer, I accepted, they sent a mailer, I mailed, they sent a check. Just that easy. I'm telling all my friends. Thanks"
"I will be using this one again way better then gazelle"
"worked great! WOULD USE AGAIN"
"I'll keep this short so all potential uSell Customers can be ready.
I was quoted $80.00 on an iPad mini, sent it in and the reduced the price to $23.80 because it was missing the power adapter. Really?!?!? BAIT AND SWITCH at it's best!
Then they force you to pay the return shipping on your item!"
"Fabulous company I'd refer them to
Anyone "
"Filled out the online form, my package was delivered within a couple days so I could mail them the phone. Within a week the money was in my PayPal account. The website answered all my questions about shipping, payment and the entire process! "
"It was hastle free. I would recommend it."
"It's that easy. As long as you are honest with yourself about the worthiness of the item, everything else is a breeze!"
"uSell makes it really simple to get rid of your old electronics. They were really quick to get me the tools needed and payment! Love uSell and will try them again."
"Bought my phone 2 years ago for $99 and USell bought it for $50! I'm a happy camper. "
"I got a great price for my phone and received payment quickly!"
"It couldn't have been easier. I resold two iPhones at the same time. The quotes given were honored and the estimated time until I received payment exceeded the time given. "
"Great experience, fast turn around????????????????"
"Very satisfied! Everything arrived on time and I got paid when expected. Wonderful experience!
"
"USELL.COM made the process of selling my Galaxy S4 a pleasure. So easy to conduct business with them and they explained every step to the process. Not to mention I had my check in hand before I knew it."
"Usell was very good about keeping me posted on process of receiving, inspecting and sending check. Whole process was easy. It took a bit longer than anticipated but they were good to keep me posted on each step of the process. "
A rep from uSell, usell.com, has responded:
“Hello Chris,
I'm very sorry to hear how disappointed you were with this transaction. I reviewed your order and I see that the revised offer was made for two reasons: 1- there was dirt under the touch screen and 2- the charger was missing. The deduction for a missing charger is usually minimal (only about $4-8) depending on the device, so the main reason the offer was reduced had to do with the actual condition of the iPad.
We are proud to offer a risk-free transaction, so if you disagree with the assessment of your device, we gladly return it free of charge. We never charge our customers for return shipping. I see that you declined the revised offer, so your iPad is being processed for return now.
We want you to be able to get the most money for your device, even if it isn't through our service. Thank you for giving uSell a try, and again, our apologies for the disappointment you experienced.
If there is anything else we can do for you, please reach out to support@usell.com and we'll be happy to help.
Best,
Heather
Director of Customer Experience
uSell”