"Selling my iPhone through uSell was so easy. I really didn't know what to expect, but they came through just as advertised. I told them what I had, they sent me an offer, I accepted, they sent a mailer, I mailed, they sent a check. Just that easy. I'm telling all my friends. Thanks"
"Everything went very smooth and payment was prompt!"
"Everything was as stated and the process was very smooth."
"I recieved the packaging and the money for my phone extremely fast. I will do bussiness with you again! "
"Fast and very fair price."
"U sell fairly recalibrated an offer which I declined. U sell sent me my phone back quickly and it was a smooth process"
"The process was so easy and a few days later got a check in the mail. "
"Warning don't use this site it really its nothing but a scam!I sent 2 Galaxy's in one a newer note three. Haven't heard anything by email or calls from them. Come to find out they never communited with me and know my galaxy s3 was recycled gone. They should of send my phone back but didn't that's stealing as far as I'm concerned. Be careful!"
"I originally had a terrible experience with this company, however Heather from customer service was fantastic - after my transaction and order were completed and closed, she contacted me, apologized, and completely rectified the situation. It's not letting me change my star rating, but I would bump it up to a 4."
"Very satisfied with my experience with Usell. Accuracy and timeliness of payments were exactly as advertised. Would definitely use Usell again and recommend it to family and friends. "
"It was very Good :) but I recently sent a iPhone 5 but have not received email that it has been received and it was sent a week ago and my email is ****@****"
“Hi Ulises, thanks for the great review and for being a repeat customer! I checked into your other order and according to USPS tracking, your iPhone 5 is in transit to our facility. You'll receive an email notification as soon as your phone is delivered. But if you need anything else in the meantime, please send an email to support@usell.com and we'll be happy to help!
Best,
Heather
Customer Experience Manager
uSell”
"It was easy, quick, and convenient! Would definitely do business with them again! "
"Shipping was quick! The amount of time I had to wait for payment was very reasonable. I received the best price for my Iphone and payment was convenient! I was very happy. Highly recommended."
"The sale was fast and efficient. A repeat sale will likely take place in the future. "
"great service !!!! I am very happy."
"Got the best price of all sites on my damaged iPhone. The envelope arrived promptly, and the whole process (from mailing the phone to depositing the check) took about a week. Would use again."
A rep from uSell, usell.com, has responded:
“Hi there,
I am terribly sorry to see you had such a disappointing experience selling your phone with us. I reviewed your order and the correspondence you had with our Customer Care team. We strive to provide the fastest, easiest process for selling your unwanted devices, as well as stellar customer service. We regret that we fell short of that this time. Since this was a complex matter, I have reopened your support request with us and sent you a new message from support@usell.com. I look forward to resolving your complaint.
Best,
Heather
Customer Experience Manager
uSell”