"Selling my iPhone through uSell was so easy. I really didn't know what to expect, but they came through just as advertised. I told them what I had, they sent me an offer, I accepted, they sent a mailer, I mailed, they sent a check. Just that easy. I'm telling all my friends. Thanks"
"Quick, easy and great!!!!"
"Everything was great, thanks again ."
"Very easy. Emails were sent to let me know to expect the return packaging, that they hadn't received it back yet and a gentle reminder that I had a due date if I wanted to receive the quoted amount. Very much appreciated that effort!"
"Easy. Everything is as advertised. "
"As expected the service is all ways good every time I use usell. My check arrived when it was supposed to."
"Way better offer than anyone else and customer service was very responsive "
"Everything went like clock work. Very satisfied!"
"Great price for my old phone and received the check fast"
"My phone was like new and had never been out of its case. I decided to be conservative and report it as good condition. They offered me $120 and took forever to process my phone. Then they claimed it was damaged due to discoloration that commonly occurs in white phones. My phone was black and has no such discoloration. They revised my offer down to $100 and I could take it or get my phone back. These people are crooks. "
"Everything was as advertised. "
"Great service. Company did what it said. Would highly recommend. "
"Better than letting your old phone sit and collect dust in a junk drawer for the off chance that you might need it in the future. Quick and easy money, I would definitely use uSell again!"
"Extremely pleased..well defiantly use this service again."
"The process of completing the information about your phone online is easy. They send you the packaging to send in your device and within a few days the money they estimated is in your account. Great Experience!"
"Quick pay easy to work with"
A rep from uSell, usell.com, has responded:
“Hello, thank you for taking the time to rate your experience. I am sorry to hear you were so disappointed. I reviewed your order and as you noted, the offer was revised by your buyer, The Wireless Warehouse due to burnout around the edge of the screen. I see that the revised offer was made on December 23 and you accepted it on December 24. We are proud to offer a risk-free transaction, so any time a seller disagrees with a buyer's assessment of their device, they can have it returned for free. Our buyers only make revised offers when absolutely necessary and I'm sorry that your device fell into this category. Your feedback helps us improve our service and we will continue to strive to provide the best experience possible.
Best,
Heather
Customer Experience Manager
uSell”