"The ordering process was super easy!"
"Hopefully more Barbie Looks Dolls become available!!!! I'm checking everyday!!! I love that this is a perk from Walmart!! Shipping is fast too."
"I was very satisified with your service. Kept me well informed of my order and quick delivery which I appreciated! "
“I'm delighted to hear that you were very satisfied with the service and that you felt well-informed about your order, along with the quick delivery. Providing clear communication and speedy delivery are important aspects of a positive shopping experience, and I'm glad you had both.
If you ever have more orders to place or if you have any questions or requests in the future, please don't hesitate to reach out. We're here to provide you with excellent service, and we look forward to serving you again. Thank you for choosing us, and happy shopping!”
"I was not notified of my cancelation and it took about a week to receive my refund."
“Hello, Thank you for your review and for sharing your thoughts. We will take your feedback and continue to work hard to meet your expectations. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Wishing you a great day and a successful experience with your next purchases!”
"Ive been using vipoutlet for a long time and am always impressed by the prices and products they have to offer."
“Thank you for being a long-time customer, and I'm delighted to hear that you're consistently impressed with the prices and products offered by VIP Outlet. Providing value and quality products is a priority for any retailer, and it's great to know that you've had a positive shopping experience with them.
If you ever have more shopping to do or if you have any questions or requests in the future, please don't hesitate to reach out. We're here to assist you, and we look forward to serving you as a loyal customer. Thank you for choosing VIP Outlet, and happy shopping!”
"Great Product at an even better price point with lightning fast shipping!!!!!"
“It's fantastic to hear that you found our great product at an excellent price point with lightning-fast shipping! Getting quality products quickly and at a good price is always a winning combination.
Thank you for choosing us, and happy shopping!”
"Good experience, only problem I had was the app asking for my card number too many times, but overall good experience."
“I'm pleased to hear that you had a good overall experience, but I'm sorry to hear about the inconvenience of the app repeatedly requesting your card number. If you ever have more interactions with the app or if you have any more questions or requests in the future, please don't hesitate to reach out.
We're here to assist you and ensure your experience is as smooth as possible. Thank you for choosing us, and we appreciate your feedback!”
"Needed the IPad pencil, Gen 1, for my IPad 2021 10.2. They are still expensive brand new but VIP sent me one that felt and looked brand new. "
“Thank you for sharing your feedback, Getting a high-quality, like-new product can be a great way to save money while still enjoying the functionality you need.
Enjoy using your iPad Pencil with your iPad 2021 10.2!”
"I had a lot of problems trying to create account and purchasing."
“Thank you for your feedback and for sharing your thoughts. We will take your feedback and continue to work hard to meet your expectations. Hope to see you again soon!”
"Order date to delivery was less than five days! Great price, great quality! "
“Thank you so much for your kind words and appreciation! That's outstanding to hear that your order was delivered in less than five days, and that you found both a great price and great quality with your purchase! Fast delivery and a good deal make for a fantastic shopping experience.
Thank you for choosing us, and happy shopping!”
"Good deal for cheap price, the only reason I shop here for.
Item that I bought was "Brand New", the item came out as sealed but have some sticker stain, and I get a discount for it, so I guess it's fair?"
“It's great to hear that you find good deals at affordable prices when shopping here. Saving money while still getting quality products is a win-win situation, and we're pleased to have you as a satisfied customer.
Thank you for choosing us and Hope to see you again soon!”
"Shipping was much better than I thought"
“Thank you so much for your feedback, I'm glad to hear that the shipping was faster than expected! Timely delivery can be a pleasant surprise and enhance the overall shopping experience.
If you have more orders to place in the future or if you have any questions or requests, please don't hesitate to reach out. We're here to provide you with excellent service, and we look forward to serving you again. Thank you for choosing us, and happy shopping!”
"Easy Transaction and good deals !!!"
“We're glad your purchase went smoothly and appreciate your feedback. Hope to see you again soon!”
"Quick and easy transactions "
“Thank you for your kind feedback, We're glad your purchase went smoothly and We look forward to seeing you again soon!”
"Product came in just fine. Did not have a charging cable. Reached out to customer service without any response. Went ahead and ordered a replacement online."
“I'm sorry to hear that the product arrived without a charging cable and that you didn't receive a response from customer service. It can be frustrating when items are missing components or when there are issues with communication.
Ordering a replacement online sounds like a practical solution but It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
Please reach out to us directly at 888-792-7372 or email us at support@vipoutlet.com at your earliest convenience.”
A rep from VIP Outlet, Support_1, has responded:
“
Thank you for your kind feedback, your words are very much appreciated. Hope to see you again soon!”