"Product came in just fine. Did not have a charging cable. Reached out to customer service without any response. Went ahead and ordered a replacement online."
"Shipped fast and good quality "
“We are really glad that you had a great purchase, thank you so much for your review!”
"Computer came in as described and arrived very quickly (2 days)"
“Thank you so much for your feedback, It's fantastic to hear that your computer arrived as described and in just 2 days! Timely delivery and receiving exactly what you expected are essential components of a great shopping experience.
Hope to see you again soon!”
"everything went as smooth as a baby's b........ thank you."
“We're glad your purchase went smoothly and appreciate your feedback. Hope to see you again soon!”
"5 dollar dollar y'all. Gimme gimme pls"
“
Thank you so much for taking the time to give us your feedback”
"Took me 30 minutes to complete a transaction. Ended up just having to pay through PayPal which is the only way I could successfully pay. If you have a payment portal on your website, it should work easily. Otherwise happy. "
“Thank you for your business and for sharing your thoughts. We will take your feedback and continue to work hard to meet your expectations. Have a great day!”
"This my first time purchase, exellent"
“I'm delighted to hear that your first-time purchase was excellent! We're thrilled to have had the opportunity to provide you with a positive shopping experience.
Your satisfaction is important, and we're here to provide you with excellent service. Happy shopping, and thank you for choosing us!”
"I had to call because my order was taking longer than i expected and i honestly had the best experience with customer service. I didn't get the mans name unfortunately, but I did express to him how much I appreciated his kindness and help. I think it was the most positive customer service experiences over the phone that I have had in a long time!"
“It's wonderful to hear that you had such a positive experience with the customer service representative, even during a situation where your order was taking longer than expected. Kindness and helpfulness go a long way in creating a great customer service experience, and it's clear that this representative made a significant impact.
Thank you for sharing your positive experience!”
"The automatic vacuum was like 500 dollars off so yes I had an excellent experience "
“Thank you for sharing your feedback, It sounds like you got an amazing deal on the automatic vacuum with a $500 discount! That's a substantial savings, and it's great to hear that you had an excellent experience with your purchase. Saving money while getting a quality product is always a satisfying experience.
Enjoy your automatic vacuum!”
"Great website, great product, fast shipping and wonderful packaging! Will buy from them again!"
“Thank you for your kind words! We're delighted to hear that you had a great experience with our website, received a great product, enjoyed fast shipping, and appreciated the wonderful packaging. Your satisfaction is important to us, and we look forward to serving you again in the future.”
"The computer came on time and ran perfectly"
“Thank you for your kind words! I'm thrilled to hear that your computer arrived on time and ran perfectly! Timely delivery and a smooth-running computer are essential components of a great purchasing experience.
Thank you for choosing us, and enjoy your computer!”
"My order was fill and shipped quick easy and efficient!!!!!"
"Impulse purchase but the price is extremely good so we shall see"
“Thank you so much for sharing your thoughts. Impulse purchases can sometimes lead to great discoveries! We hope that your purchase turns out to be a fantastic find, especially with the extremely good price you mentioned. We're here to help and ensure that you have a positive shopping experience.
Enjoy your item, and thank you for choosing us!”
"Great service and knowledgeable staff. They will recommend what you ask for no more no less and the price was amazing I will recommend anyone to shop VIP Outlet "
“Thank you for your kind words! We're thrilled to hear that you had a great shopping experience with us and that our staff was knowledgeable and helpful. Providing the right recommendations and excellent prices are what we strive for.
We're here to provide top-notch service and products to all our customers. Thank you for choosing us!”
"Airpods looked and functioned like new. Fast shipping."
“Thank you so much for taking the time to give us your feedback! We are really glad that you had a great purchase and Hope to see you again soon!”
A rep from VIP Outlet, Support_1, has responded:
“I'm sorry to hear that the product arrived without a charging cable and that you didn't receive a response from customer service. It can be frustrating when items are missing components or when there are issues with communication.
Ordering a replacement online sounds like a practical solution but It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
Please reach out to us directly at 888-792-7372 or email us at support@vipoutlet.com at your earliest convenience.”