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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-12-26

Great Prices and discounts...

"Cheaper product prices than Amazon, by more than $40.00. Love the site/company."

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Rep reply posted 2020-12-28
A rep from VIP Outlet, Support_, has responded:

“We always try to keep the prices as low as possible! Thanks for the review! ”


Verified
4/5

2020-12-25

First time user

"I am hoping that this great deal comes through as a first time user. Thank you for the smooth transaction."

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Rep reply posted 2020-12-28
A rep from VIP Outlet, Support_, has responded:

“We are glad you had a smooth experience and transaction. Thanks for the review!”


Verified
5/5

2020-12-24

I am fan of vip outlet great deals

"I wish you send me some discount codes, I have to hunt them down over google!!"

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Rep reply posted 2020-12-28
A rep from VIP Outlet, Support_, has responded:

“Please sign up to our newsletter we send them out all the time! Glad you had a great experience. ”


Verified
5/5

2020-12-24

You made it difficult to create new account

"When making a purchase and you click create new account it then wants a password, then click the terms, then it says captcha not reset but there never was one. So you click it off to not create a new account the purchase goes strait on through no issues. I think this is backwards from your intended goal.

Don't make it difficult for people to be your customer.
"

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Rep reply posted 2020-12-28
A rep from VIP Outlet, Support_, has responded:

“Thank you for the review! I'll bring this up to our devs so it could get looked at! ”


Verified
5/5

2020-12-24

Gratefully satisfied

"Just heard about your website through Rakuten and I am excited to continue shopping. Super easy! Best prices!"

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Rep reply posted 2020-12-28
A rep from VIP Outlet, Support_, has responded:

“Glad you found us! Thanks for the review!”


Verified
3/5

2020-12-05

Good stuff

"I liked the price of the labtop I baught"

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Rep reply posted 2020-12-23
A rep from VIP Outlet, Support_, has responded:

“That's great to hear! I Dm'd you please get back to us whenever possible! Would love to make this a 5-star experience for you. ”


Verified
5/5

2020-12-23

Great website

"Great place to find quality product for half price. Really great seller."

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Rep reply posted 2020-12-28
A rep from VIP Outlet, Support_, has responded:

“Thank you for the review!”


Verified
5/5

2020-12-23

Super excited to get the products at such a low price

"Christmas shopping at the last minute and came across this site. So happy I did! I can’t wait to see my girls’ faces when they get it"

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Verified
5/5

2020-12-23

Outstanding

"Outstanding customer service. They really care that their customers are happy and satisfied."

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Verified
1/5

2020-11-30

hard to order

"keep in telling me to call customer service"

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Rep reply posted 2020-12-22
A rep from VIP Outlet, Support_, has responded:

“Hello, Thank you for your feedback. We would like for you to get in touch with us through call so we may Look into the problem and possibly give you a resolution! Please call us at 888-792-7372.


Verified
4/5

2020-12-23

Great help

"Had hard time placing order good help they resolved fast and easy"

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Rep reply posted 2020-12-23
A rep from VIP Outlet, Support_, has responded:

“Thank you for the review. Glad you were able to get your order placed.”


Verified
5/5

2020-12-22

Streamlined experience

"Took about 3 clicks to get from cart to confirmation. Very good web experience."

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Rep reply posted 2020-12-23
A rep from VIP Outlet, Support_, has responded:

“This is great to hear. We love this type of feedback”


Verified
5/5

2020-12-22

Cheaper price and Comfortable HMI

"There are many reasonable priced products.
I love this site.
"

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Rep reply posted 2020-12-22
A rep from VIP Outlet, Support_, has responded:

“Thank you very very much for the great review. We truly appreciate it.”


Verified
5/5

2020-12-21

"The site was very easy to use and I found what I wanted quickly!"

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Rep reply posted 2020-12-22
A rep from VIP Outlet, Support_, has responded:

“That is great to hear. We love positive reviews like this one. Thank you again”


Verified
4/5

2020-12-21

"I really can't say anything until I get the item."

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Rep reply posted 2020-12-22
A rep from VIP Outlet, Support_, has responded:

“Thank you so much for the review. We are always here to assist you. If you need anything else, please do not hesitate to reach out”