"I was excited about getting an Apple Pencil only to receive and it wouldn’t take a charge. Submitted a claim and quickly resolved the issue. Understand that refurbishment can miss quality checks.
Happy with the service and ease of return."
"Love being able to save money. Free shipping, no tax. Awesome. "
“Thank you for sharing your honest feedback. We really appreciate it!”
"Eili give us good information every time we are interested on any product makes it easy for us"
“We appreciate the feedback you gave. Thank you! ”
"I love this website, it’s very good for products I need"
“We are grateful for sharing your feedback with us. Thank you for your precious time!”
"Love fast shipping and products are as advertised!! I'll never pay retail again!!!
"
“Thank you so much for your wonderful review. We truly appreciate it and looking forward seeing you again soon!”
"Had an issue with FedEx delivery and VIPOutlet treated the situation with kindness and professionalism and made things right. "
“Customer satisfaction is our first priority! We really appreciate your positive feedback.
”
"Looking for a new laptop and found one in my price range and options I was looking for in a laptop for school"
“Thank you so much for sharing your feedback. It's much appreciated!”
"I got a brand new iPad Pro 2020 at a good discount. If you don't need the latest and greatest apple products, this is a place that worth look around."
“Thank you so much for sharing your experience with us. We really appreciate your positive feedback and hope to see you again soon. Stay Safe! ”
"Love the site. Love the fast and free shipping. Keep up the great work."
“Thank you so much for your wonderful feedback. We're glad to hear that you have a good experience and hope to see you again soon. Stay Safe! ”
"This is my second purchase from VIP. HP Desktop was first and it it was excellent - like a new machine"
“Thank you for your wonderful review, We’re glad you had a good experience and hope to see you again soon.”
"purchase went smoothly!!!"
“Thank you so much for your review, We really appreciate it! ”
"Beat the price on this coffee maker by more than $40.00 from any other vendor, brand new works great, makes a good cup of coffee with any coffee pods. Fast shipping and delivery, will do business with again in the future. VIP is a great place to shop, with outrageous prices."
“Hi there, Thank you for sharing your positive feedback. We really appreciate it! Hope to see you soon. ”
"I ordered two hoverboards and got it brand new for great prices!"
“Thank you for your positive review. We really appreciate it and looking to doing business with you soon! ”
"Easy to shop / Good Products / Great Prices"
“Thank you so much for your wonderful feedback, We really appreciate it! ”
"I definitely find some unique items & know I can likely find a really good deal on VIP Outlet. Love having this as an additional place to price check when I’m looking for something specific.
The site can be… a little frustrating on mobile though (and honestly, that’s where I do most of my shopping). Issues: browsing by category isn’t really a thing on the mobile site vs on a computer. When I click the …More button at the top, I expect to see more categories, but I just end up scrolling through a list of random, I’m guessing most recent, items. I also like to put stuff in my cart & continue shopping in case I find something else I’d prefer to get before checking out, but I had to re-search a specific item 3 times to add it back to my cart before I was done browsing. Final issue: paying on mobile is a process… When I tried to use a card, my keyboard wouldn’t come up. When I tried to pay with PayPal (my preferred method), figuring out how to connect with PayPal was arduous.
But I do love VIP Outlet, so I’ll definitely deal with the hiccups, just providing constructive criticism. "
“Thank you for sharing your experience with us. We really appreciate it! Whenever possible, we recommend our customers to purchase from a desktop computer or non-mobile device. Some mobile devices have trouble loading our websites. Thank you for your kind understanding. ”
A rep from VIP Outlet, Support_, has responded:
“Thank you for sharing and updating your feedback. We really appreciate it! Should you have any concerns, please don't hesitate to contact us.
Stay Safe!
”