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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
3/5

2022-08-13

Love looking for deals, but it’s clunky on mobile

"I definitely find some unique items & know I can likely find a really good deal on VIP Outlet. Love having this as an additional place to price check when I’m looking for something specific.
The site can be… a little frustrating on mobile though (and honestly, that’s where I do most of my shopping). Issues: browsing by category isn’t really a thing on the mobile site vs on a computer. When I click the …More button at the top, I expect to see more categories, but I just end up scrolling through a list of random, I’m guessing most recent, items. I also like to put stuff in my cart & continue shopping in case I find something else I’d prefer to get before checking out, but I had to re-search a specific item 3 times to add it back to my cart before I was done browsing. Final issue: paying on mobile is a process… When I tried to use a card, my keyboard wouldn’t come up. When I tried to pay with PayPal (my preferred method), figuring out how to connect with PayPal was arduous.
But I do love VIP Outlet, so I’ll definitely deal with the hiccups, just providing constructive criticism.
"

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Rep reply posted 2022-08-16
A rep from VIP Outlet, Support_, has responded:

“Thank you for sharing your experience with us. We really appreciate it! Whenever possible, we recommend our customers to purchase from a desktop computer or non-mobile device. Some mobile devices have trouble loading our websites. Thank you for your kind understanding. ”


Verified
5/5

2022-08-12

Smooth shopping experience

"New customer with VIP outlet. The shopping process was painless and both the order details and the shipping tracking was provided by email in a timely manner. The item arrived on time and was well packaged for shipping. Electronic item (TV streaming device) worked as expected."

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Rep reply posted 2022-08-12
A rep from VIP Outlet, Support_, has responded:

“Hello there, Thank you so much for your wonderful review, We’re glad you had a good experience and hope to see you again soon.


Verified
5/5

2022-08-12

Great Value

"I love being able to buy great reliable products at a reasonable price! "


Rep reply posted 2022-08-12
A rep from VIP Outlet, Support_, has responded:

“Greetings, Thank you so much for your review. We hope to see you again soon!”


Verified
5/5

2022-08-10

Great savings!!

"Love this website for myself and family "

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Rep reply posted 2022-08-12
A rep from VIP Outlet, Support_, has responded:

“Hi there, Thank you for sharing your positive feedback. We really appreciate it! ”


Verified
3/5

2022-08-10

TAX

"If you're gonna charge sales tax, please put that in before I place the order."


Rep reply posted 2022-08-12
A rep from VIP Outlet, Support_, has responded:

“Greetings, Thank you for sharing your review, I've passed your feedback to our team so they're aware of your experience.”


Verified
5/5

2020-11-26

Top Drawer

"This transaction, as previous, has been A#1.
The merchandise, shipping, etc excellent.
"

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Rep reply posted 2022-08-12
A rep from VIP Outlet, Support_, has responded:

“Greetings, Thank you so much for taking the time to leave your feedback. We’re glad you had a good experience and hope to see you again soon.”


Verified
5/5

2022-08-10

Fast, excellent service!

"The representative I spoke with was amazing. The product I ordered arrive in excellent condition and much sooner Han I expected!!! Will absolutely order from VIP again!"

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Rep reply posted 2022-08-12
A rep from VIP Outlet, Support_, has responded:

“Greetings, Thank you for sharing your experience with us. We really appreciate it! ”


Verified
5/5

2022-08-06

Smooth transaction

"We had been looking for a good deal on a Shark robot for some time now, and finally took advantage of a really good deal on VIP Outlet- nearly half off retail price! Shipped and received in just a few days time. Much appreciated!!"

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Rep reply posted 2022-08-09
A rep from VIP Outlet, Support_, has responded:

“Hello there, Thank you for sharing your feedback with us, We really appreciate it!”


Verified
5/5

2022-08-03

VIP Products

"Great products. at great prices , it not 100% money back guaranteed. ( "


Rep reply posted 2022-08-05
A rep from VIP Outlet, Support_, has responded:

“Hi there, Thank you for sharing your positive feedback, We really appreciate it!”


Verified
4/5

2022-08-02

good

"very good. Good Service . Good Product."

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Rep reply posted 2022-08-02
A rep from VIP Outlet, Support_, has responded:

“Greetings, We are grateful that you took the time out to leave us a review. We hope to see you again soon. Stay Safe!”


Verified
5/5

2022-07-31

Fast Shipping and Friendly Customer Service

"I ordered a smartphone and received it in a few days. The delivery is fast. I contacted the customer service regarding shipping address. The issue was promptly resolved."

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Rep reply posted 2022-08-02
A rep from VIP Outlet, Support_, has responded:

“Hello, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”


Verified
5/5

2022-07-30

Great

"Easy to use. Fast shipping"

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Rep reply posted 2022-08-02
A rep from VIP Outlet, Support_, has responded:

“Hello, Thank you so much for sharing your experience with us. We hope to see you again soon.”


Verified
5/5

2020-06-23

Great work. The best of the best

"Really! "Vipoutlet.com" the best of the best. Great again and again "go back" when you want to buy something... Well, you too must buy something"

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Rep reply posted 2022-07-29
A rep from VIP Outlet, Support_, has responded:

“Thank you for sharing your positive feedback, We really appreciate it!”


Verified
5/5

2022-07-27

Buen precio

"siempre encuentro productos geniales, y he comprado sin problema"


Rep reply posted 2022-07-29
A rep from VIP Outlet, Support_, has responded:

“Gracias por compartir sus comentarios positivos, ¡es muy apreciado!”


Verified
5/5

2022-07-23

Always the BEST prices

"Really seamless experience and found the product I wanted cheaper than anywhere else!! So happy with the experience!!"


Rep reply posted 2022-07-26
A rep from VIP Outlet, Support_, has responded:

“Hello, Thanks so much for sharing your experience with us. We hope to see you again soon. Stay Safe!”