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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2022-04-21

Nice to have access to refurbished goods

"Decent selection of goods. Availability hit or miss."

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Rep reply posted 2022-04-22
A rep from VIP Outlet, Support_, has responded:

“Hello, We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone. Stay Safe! ”


Verified
5/5

2022-04-21

Quick and reliable

"I received my order withing 48 hours (a day ahead of schedule). It matched the description. I am happy with it and would order from VIP Outlet again."

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Rep reply posted 2022-04-21
A rep from VIP Outlet, Support_, has responded:

“Hello, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Stay Safe!”


Verified
5/5

2022-04-18

Delivered Promptly

"The only problem is it did not include the dongle, so I have a controller I can't use."

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Rep reply posted 2022-04-21
A rep from VIP Outlet, Support_, has responded:

“Thanks so much for sharing your experience with us. Kindly Please reach out to us directly at 888-792-7372 or email us at support@vipoutlet.com at your earliest convenience. Stay Safe!


Verified
5/5

2022-04-17

Great customer service, fast shipping.

"Great experience, product was even better than expected."

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Rep reply posted 2022-04-21
A rep from VIP Outlet, Support_, has responded:

“Hello, Thanks so much for sharing your experience with us. We hope to see you again soon. Stay Safe! ”


Verified
5/5

2022-04-17

Excellent customer service

"VIP outlet is the best. They have always shipped my items super fast and follow up with automated emails to make sure I know that they are willing to rectify any problems with my purchase."

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Rep reply posted 2022-04-21
A rep from VIP Outlet, Support_, has responded:

“Hello, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Stay Safe! ”


Verified
5/5

2022-04-11

Experience

"Great Experience! Easy to order and complete"

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Rep reply posted 2022-04-14
A rep from VIP Outlet, Support_, has responded:

“Thanks so much for sharing your experience with us. We hope to see you again soon.”


Verified
5/5

2022-04-10

Created

"thanks a lot very much hehe"

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Rep reply posted 2022-04-14
A rep from VIP Outlet, Support_, has responded:

“Hello, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”


Verified
3/5

2022-04-09

Good products but not easy navigation of the web page.

"I found really good deals but I found the navigation of the site a little difficult. Also I had some issues with my shipping address during my checkout so I called the customer service number. The person who answered wasnt that helpful. He didnt really listened to my problem and he just gave me provisional/improvised solution to the error that appeared in the page. Actually, I figured out by myself how to resolve the issue and proceed with my purchase. "

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Rep reply posted 2022-04-12
A rep from VIP Outlet, Support_, has responded:

“Hello, I'm sorry to hear about your experience, and appreciate the feedback. We strive to provide the most delightful customer experience possible and we apologize for not meeting your expectations in this situation. I've passed your feedback to our team so they're aware of your experience. I hope we're able to provide a much better experience with your next order.”


Verified
5/5

2022-04-08

Promise Keepers

"My purchase didn't work out. Not because of this company - a manufacturer issue. There was no issue with return and will definitely shop here again."

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Rep reply posted 2022-04-08
A rep from VIP Outlet, Support_, has responded:

“Thank you for sharing your feedback, I hope we're able to provide a much better experience with your next order.”


Verified
5/5

2022-04-06

Longtime VIP Outlet customer, coming back for more!

"I have been shopping with VIP Outlet for years now. 4 Beats headphones, 2 desktop computers, a garden heater and a plethora of other items later, I've had nothing but a stellar experience.
What the heck are you waiting for? A written invitation??
Well, you found one here.
"

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Rep reply posted 2022-04-08
A rep from VIP Outlet, Support_, has responded:

“Hello, We always appreciate your thoughtful reviews and are glad to see you’re still enjoying our products. We look forward to seeing you again soon!”


Verified
5/5

2022-04-05

first time for shopping on vipoutlet

"fast and secure payment. w"

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Rep reply posted 2022-04-08
A rep from VIP Outlet, Support_, has responded:

“Hello, Thank you so much for sharing your feedback, We really appreciate it. We look forward to seeing you again soon!


Verified
4/5

2022-03-30

Great Products at Low Low Prices

"It was ease to find what I was looking for and the checkout was super ease. Great Prices, I had a harder time deciding which one to go with, the low price one or the low low price one. I have bought both from here before and they are still working years later."

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Rep reply posted 2022-04-01
A rep from VIP Outlet, Support_, has responded:

“Hello, Thank you for your feedback, We’re glad you had a good experience and hope to see you again soon.”


Verified
5/5

2019-03-15

Very satisfied customer!

"Just purchased my third Chromebook from VIP Outlet, and have also bought headphones and a kitchen faucet. Products, prices, and shipping have all been great, and never needed to take advantage of the free return shipping or product guarantees. 100% satisfied every time."

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Rep reply posted 2022-04-01
A rep from VIP Outlet, Support_, has responded:

“Hello, Thank you so much for sharing your feedback, We really appreciate it! hope to see you again soon! ”


Verified
5/5

2022-03-28

Good service and price

"I bought Adobe PSE 2020. Great price, great service. delivery took 9 days."

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Rep reply posted 2022-03-30
A rep from VIP Outlet, Support_, has responded:

“Hello, Thank you for taking the time to share your feedback with us. We are happy to hear that your purchase went well and we look forward to seeing you again soon!


Verified
4/5

2022-03-27

Very good

"Very good and I like this website "

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Rep reply posted 2022-03-30
A rep from VIP Outlet, Support_, has responded:

“Thank you for your review, We’re glad you had a good experience and hope to see you again soon.”