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Verified
5/5

2022-02-24

Smooth service and rockbottom prices

"I found an item I have been looking at for $200 at BestBuy and other electronics stores, I found it here $100 cheaper. When I got an error during checkout I called up and they helped ,me fix it in less than 2 minutes"

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Rep reply posted 2022-02-25
A rep from VIP Outlet, Support_, has responded:

“Hi there, Thank you so much for your positive feedback, We’re glad you had a good experience and hope to see you again soon. Keep Safe!”


Verified
5/5

2022-02-24

"Don't know yet waiting for my order than I'll know"

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Rep reply posted 2022-02-25
A rep from VIP Outlet, Support_, has responded:

“Thank you for your feedback, We really appreciate it. ”


Verified
4/5

2022-02-21

Great timing

"But product must’ve gotten hit in the process. A stick drift that wouldn’t go away no matter how I tried. Other than that delivery and how it got here before the alotted time was great."

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Rep reply posted 2022-02-25
A rep from VIP Outlet, Support_, has responded:

“Hi there, Thank you so much for your positive feedback, We really appreciate it! ”


Verified
5/5

2022-02-21

Amazing product and customer service

" I purchased this product as refurbished Acer Chromebook 17.3 inch. At first I was hesitant to do it but upon receiving the product itself, I was amazed how this product looks like, truly amazing. It looks like brand new and after I set it up, it runs and functions like a dream. The only thing that could beat this amazing product is the amazing customer service. I called customer service and talked to Ulysses and said that my Acer has already been shipped but I forgot my 10% off upon ordering. Without any hesitation he worked on the process and within couple of days I received my refund to my Navy Federal Credit Union. What an exceptional customer service representative, Ulysses. I just don't understand any bad reviews because I had truly an excellent experience with this company, the product itself and most of all the customer service. I would highly, highly recommend this company to everybody. What a delight. Indeed!"

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Rep reply posted 2022-02-23
A rep from VIP Outlet, Support_, has responded:

“Hi there, Thanks for taking the time to leave feedback. We know it takes time and we appreciate your effort! We’re glad you had a good experience and hope to see you again soon. Stay Safe! ”


Verified
5/5

2022-02-20

Sarisfied shopper

"It was very easy to find what i was looking for. Also all the things for sale had grades to let you know what kind of grade you was buying.."

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Rep reply posted 2022-02-23
A rep from VIP Outlet, Support_, has responded:

“Hi there, Thank you so much for your positive feedback. We’re glad you had a good experience and hope to see you again soon.

Stay Safe! ”


Verified
5/5

2022-02-18

VIPGOOD

"VIPoutlet service is nice and quick. "

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Rep reply posted 2022-02-18
A rep from VIP Outlet, Support_, has responded:

“Thank you so much for your positive feedback, ! We’re glad you had a good experience and hope to see you again soon. Keep safe!”


Verified
5/5

2022-02-17

Wonderful Customer Service

"In my personal experience with purchasing from VIP Outlet, they've always gone above and beyond to help me with any of my orders. The items are always packaged securely and arrive exactly as described. I am definitely looking forward to doing more business with them!"

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Rep reply posted 2022-02-18
A rep from VIP Outlet, Support_, has responded:

“Thank you so much for your feedback, We’re glad you had a good experience and hope to see you again soon. Keep Safe! ”


Verified
5/5

2022-02-16

Glad and happy

"Very good products and awesome prices!!!"


Rep reply posted 2022-02-18
A rep from VIP Outlet, Support_, has responded:

“Thank you so much for your positive feedback, We really appreciate it!”


Verified
3/5

2022-02-15

Mixed experience

"Very excited about my subwoofer and soundbar however they were shipped without remote or power cords. After calling, emailing, and chatting with customer service this was made right. So in the end, I'm pleased but took a while to get there."

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Rep reply posted 2022-02-17
A rep from VIP Outlet, Support_, has responded:

“I'm sorry to hear about your experience and appreciate the feedback. I've passed your feedback to our team so they're aware of your experience. Thanks again for being a Vipoutlet customer and I hope we're able to provide a much better experience with your next order.”


Verified
5/5

2022-02-14

Excellent customer service.

"Excellent customer service. Product received in time and is as described on the site. Also very good price!
Thanks!
"

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Rep reply posted 2022-02-17
A rep from VIP Outlet, Support_, has responded:

“Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! If you need anything else, we are always here to assist. Stay Safe! ”


Verified
5/5

2022-02-14

Amazing shopping experience!

"Amazing shopping experience! My order shipped immediately, was packed extremely well and arrived days early! Great buy and I'll definitely purchase from them again!"

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Rep reply posted 2022-02-15
A rep from VIP Outlet, Support_, has responded:

“Greetings, Thank you so much for your wonderful feedback, We’re glad you had a good experience and hope to see you again soon.

Keep Safe!


Verified
5/5

2022-02-12

Sony No Baloney

"Snagged a brand name item at a grand low price."

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Rep reply posted 2022-02-15
A rep from VIP Outlet, Support_, has responded:

“Thank you so much for your positive feedback, We really appreciate it. We look forward to seeing you again soon!

Keep Safe,


Verified
5/5

2022-02-11

great

"great and easy shopping.."

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Rep reply posted 2022-02-11
A rep from VIP Outlet, Support_, has responded:

“Hi there,

Thank you so much for your positive feedback, we really appreciate it! ”


Verified
5/5

2022-02-08

Excellent buy

"Very good smart monitor. It works fine with my Macbook Pro. I am happy."

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Rep reply posted 2022-02-11
A rep from VIP Outlet, Support_, has responded:

“Hello. Thank you so much for your wonderful feedback, We really appreciate it. If you need anything else, please do not hesitate to reach out.

Stay safe!”


Verified
4/5

2022-02-05

On this website, I ended up with an order of 5 products instead of one!

"When I finished my order, I had 5 of the products in my cart instead of ONE! My first call to customer service was fruitless. However, my second call, after the weekend had passed, was excellent! The customer service rep was very helpful, and went to great lengths to correct the order, and to make sure I would receive a refund. If all customer service reps were as helpful as she was, shopping online would be so much better! Thank you dear!! "


Rep reply posted 2022-02-11
A rep from VIP Outlet, Support_, has responded:

“Thank you for the wonderful review and for taking the time to share your feedback with VIPOUTLET. Our priority is customer service and we are ecstatic that we met that mark! If you need anything else, please do not hesitate to reach out.

Stay safe!”