"It is a easy site to navigate, appears limitied but i didnt go searching for much, Good to have discounts from the beginning with no membership or subscription, picture quality and size could have been better and shipping cost is rediculous at $13.07 to ship 2 super light dustcaps."

"$16 part cost $12 to ship. Ok, as promised in 3-4 days. Didn’t ship for 10 days. No updates; no reason given. Tried calling twice; nobody answered. Tried to cancel online; not an option. Conclusion: just another vw dealership with a poorly run parts department."

"It took two weeks to get it faster processing and getting to delivery would **** it car didn’t run "

"Very easy to use website to order parts."

"Seat cover fits great and easy to install "

"Shipping time was two weeks which is understandable because of supply chain issues right now. After I emailed twice, they refunded half my shipping fee which was very nice. But what I would have liked more was a heads-up that there would be such a delay."

"Excellent customer service "

"Ordered splash guards and floor liners to keep the new car snazzy"

"Excellent customer service and part arrived, brand new, very well packed. And this VW company did and admirable job. Thanks very much!!"

"My floor mats don't fit seamlessly. I put in my vin # in, so thought I'd have a perfect fit and don't. There's a bulge in the mats becauz they don't line up w my Jetta's floor mat knobs built into the front floor/ carpet area. But I love my VW hat, great look and fit! Same w my Tshirt, VDUB LOVE, can't be happier. "

"Followed up with a return call for my message to tell me about my part and why it was delayed "

"I was satisfied with the service there, but to ship the part that weighs about 1/10 of an ounce and it cost $14 to ship that's ridiculous."

"The ordering of the part was clear and easy to follow. The amount of time it took to deliver the part was too long. The sun visor clip fit as expected and functioned properly, too bad it didn't arrive by the original delivery date."

"First time using this site I have a good experience with them. the order was correct they keep me inform about the status of my order, the prices are way better than local dealer I am very happy with their service ."

"Good quality, packing, and shipping speed."