"I was informed that my order for Samsung Galaxy Pro 10.1 (Black) that had been accepted on-line was unable to be delivered. During many years of on-line shopping this has never happened to me before. My follow up emails enquiring about option to purchase White version were not answered, I then missed out on buying this 'end of life' item from other suppliers . Not Happy, unlikely to use value basket again."

"2 phones ordered
Order 1 very satisified.
Order 2 very dissatisfied with communication and lack of details not explaining why after 3 weeks order not despatched . I had to cancel order and get a refund."

"Ordered a Sennheiser RS 175 Digital Wireless Headphone System, which the site said was in stock, about a week and half later, I received an email saying the item is not in stock and I can pick another item. I enquirer about the RS 185 but nothing. No more responses. Though the money for the purchase is charged to my card.

Not a good experience so far, I hope this is resolved soon and things improve."

"The ordered item came very early. Perfect and excellent! Will be happy to shop again."

"right product and good price"

"I got a great value Bose speaker from ValueBasket.com, the item was shipped as described and came to my office pretty quickly few days after I placed the order. I would highly recommend to shop on this site and look for values."

"Easy transaction, completed in a timely manner
Thanks will use you again in the future."

"I got what I ordered, in perfect condition and in a reasonable timeframe. My only complaint is that the shipment tracking emails all had broken links or invalid details, which made me concerned for a few days that I'd been scammed.

It was a very pleasant surprise when the courier arrived at my door!"

"I ordered Lumia 640XL dual sim, but what I got was a single sim one."

"Extremely impressive experience from beginning to end"

"The final purchasing was very good with prompt despatch and receipt of the item. In the week or so before the purchase however it was extremely frustrating in trying to ascertain details of the items for sale. Phone calls, emails were responded to slowly if at all. Sales support can only regarded as highly negative to the extent I nearly purchased the item elsewhere. The attractive price was the only saving grace."

"I was impressed by the speed I received my order."

"An order for a tablet has just been refunded to my account after cancellation last month. Was promised to take like 7 days and took them another month to do so."

"Price for a camera was the best I found online. Also, shipping has been very quick. Order has been received and likes it."

"The camera arrived late though ordered in advanced."