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Product & services pricing
3.75/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.38/5
Customer service:
4.22/5
Return/Replacement policy:
4.17/5

Verified
5/5

2018-12-29

Even better in person!

"I was very pleased with the whole experience! I placed my order late right before Christmas. With Express delivery I received it the day after Christmas which was sooner than expected! Excellent tracking of the package as well! Once I received it I was thoroughly impressed with both packaging and product! Great job Vancaro!"

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Verified
5/5

2018-12-29

PRIORITY

"I ordered an engagement ring for my love, i had been planning it out for 3 months when i was going to buy the ring i picked out. I waited so long because i was skeptical about doing an online purchase. When i finally made the purchase I was asked if I would like Vancaro to keep in touch with me on facebook messenger. I received a message when the ring shipped from their warehouse, when It arrived in my postal building, when it left my postal building and when the package hit my doorstep. I have never been treated with this kind of personal priority. The best part is i ordered the ring and it was at my house 4 days later which happend to be Christmas eve and I didnt plan it that way either, they delivered my ring on the night before Christmas no extra cost. thats just the way Vancaro does business. I wont buy jewelry anywhere else."

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Verified
5/5

2018-12-29

Excellent Experience

"Ring was beautiful and sized correctly and everything Inexpected and and more!"

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Verified
3/5

2018-12-29

"Wasn't as good of quality as I expected for the price. Also the shipping is horrible, I don't recommend anyone spend extra for the so called "Express shipping" it was as slow as the normal shipping. Customer service is very responsive and professional tho."

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Verified
5/5

2018-12-29

Perfect

"My soon-to-be fiance is going to be ecstatic with the ring I purchased! It's a beautiful ring with original design and it looks just as good if not better in person as it did on the picture. The price is very good for the quality of the product. Customer service even personally emailed me to make sure I got my package and that I was satisfied with the product. I think it's safe to say that I'm very satisfied with my purchase and I will definitely consider buying from them again."


Verified
5/5

2018-12-29

Great experience

"Vancaro has been greatly professional and informative with the shipping and tracking and the item is beautiful and came well packaged. Thank you."

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Verified
5/5

2018-12-29

"Even more beautiful than the picture. I guessed on the size and it was a perfect fit! Will definitely purchase from Vancaro again in the future!"

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Verified
5/5

2018-12-29

Christmas Ring

"The ring is a bit big for the finger it was ordered for but looks better on the finger it fits anyway. The delivery was super fast and I like the ring a lot. My boyfriend picked it out for me for my Christmas present."

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Verified
5/5

2018-12-28

Truly Satisfied

"Customer relations was wonderful. Chatted online before purchase and was pleased with the answers to all my questions. Quick and easy order process. Fast shipping. The quality and beauty of the product is fantastic. I am totally satisfied with every aspect of this purchase. Thank you."


Verified
5/5

2018-12-28

Surprise ! it's perfect !

"J'ai commandé malgré mes réticences, mais quelle fut ma surprise !
Livraison en 4 jours depuis HongKong !
Le produit présente bien, et est conforme a mes atttente !
Je n’hésiterais pas à refaire un autre achat.
C'est une bonne adresse !
"

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Verified
5/5

2018-12-28

Parfait

"Délai de livraison époustouflant de 3 jours !! Meilleur delai que du local !!
Qualité correcte et bonne communication
"


Verified
5/5

2018-12-28

Beautiful

"It’s cane in fast and blew my expectations really beautiful ring my girlfriend is gonna love it very pleased "


Verified
2/5

2018-12-28

Mall kiosk quality at best for too much money

"Ordered a ring set for my wife's birthday. The main ring has the large stone rattling around in the setting. It makes noise, spins, and doesn't even look right. Customer service makes you upload photos, fill out forms, then tell you wait for a return approval.

This company was clearly not ready for the holiday season and after all the advertising they do on all forms of social media, I'm hoping they're not another China based hit and run.

Very disappointed to say the least as I may end up paying a jeweler to fix this problem if the company won't stand behind it's products.
"


Verified
5/5

2018-12-27

Excellent customer care

"Very pleased with my experience "

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Verified
5/5

2018-12-27

hearts & wings

"My wife was very happy with the ring ,
necklace , and earing she received.22
"

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