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Product & services pricing
2.50/5
Chance of future purchase:
3.00/5
Shipping & packaging:
3.75/5
Customer service:
3.75/5
Return/Replacement policy:
3.34/5

Verified
5/5

2018-12-29

Great experience

"Vancaro has been greatly professional and informative with the shipping and tracking and the item is beautiful and came well packaged. Thank you."

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Verified
5/5

2018-12-29

"Even more beautiful than the picture. I guessed on the size and it was a perfect fit! Will definitely purchase from Vancaro again in the future!"

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Verified
5/5

2018-12-29

Christmas Ring

"The ring is a bit big for the finger it was ordered for but looks better on the finger it fits anyway. The delivery was super fast and I like the ring a lot. My boyfriend picked it out for me for my Christmas present."

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Verified
5/5

2018-12-28

Truly Satisfied

"Customer relations was wonderful. Chatted online before purchase and was pleased with the answers to all my questions. Quick and easy order process. Fast shipping. The quality and beauty of the product is fantastic. I am totally satisfied with every aspect of this purchase. Thank you."


Verified
5/5

2018-12-28

Surprise ! it's perfect !

"J'ai commandé malgré mes réticences, mais quelle fut ma surprise !
Livraison en 4 jours depuis HongKong !
Le produit présente bien, et est conforme a mes atttente !
Je n’hésiterais pas à refaire un autre achat.
C'est une bonne adresse !
"

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Verified
5/5

2018-12-28

Parfait

"Délai de livraison époustouflant de 3 jours !! Meilleur delai que du local !!
Qualité correcte et bonne communication
"


Verified
5/5

2018-12-28

Beautiful

"It’s cane in fast and blew my expectations really beautiful ring my girlfriend is gonna love it very pleased "


Verified
2/5

2018-12-28

Mall kiosk quality at best for too much money

"Ordered a ring set for my wife's birthday. The main ring has the large stone rattling around in the setting. It makes noise, spins, and doesn't even look right. Customer service makes you upload photos, fill out forms, then tell you wait for a return approval.

This company was clearly not ready for the holiday season and after all the advertising they do on all forms of social media, I'm hoping they're not another China based hit and run.

Very disappointed to say the least as I may end up paying a jeweler to fix this problem if the company won't stand behind it's products.
"


Verified
5/5

2018-12-27

Excellent customer care

"Very pleased with my experience "

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Verified
5/5

2018-12-27

hearts & wings

"My wife was very happy with the ring ,
necklace , and earing she received.22
"

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Verified
5/5

2018-12-27

Excellent

"Excellent service,always keeping me informed about my order status and it’s so gorgeous love it!!!"

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Verified
5/5

2018-12-27

Très beau produit

"Arrivée en temps et en heure bague idem à l image parfait "


Verified
5/5

2018-12-27

Fast & Easy

"I got my Order within 2-3 Business days. I couldn't ask for an easier Online Ordering Experience...."

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Verified
4/5

2018-12-27

Pleasantly surprised

"The wait wasn't as bad as I thought and the product is fabulous.."

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Verified
5/5

2018-12-26

"I received my ring for Christmas and loved it instantly. It has beautiful design and is wonderful quality. My boyfriend told me it was shipped and delivered very quickly. We are very happy with the whole experience!"