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Product & services pricing
2.50/5
Chance of future purchase:
3.00/5
Shipping & packaging:
3.75/5
Customer service:
3.75/5
Return/Replacement policy:
3.34/5

Verified
1/5

2019-01-11

Never received my purchase

"I never received my purchase tracked it with the tracking number they gave me it was delivered to the wrong address and return to them still haven’t received a refund"

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Verified
5/5

2019-01-10

No problem, perfect.

"I'm a french. Ring of good quality. I am very satisfied with my purchase. serious business and very fast delivery."


Verified
5/5

2019-01-07

Awesome

"Very easy to deal with and love the product"


Verified
5/5

2019-01-06

Just exactly what I spec.

"Everything was good but delivery took a little to much but not that bad."


Verified
5/5

2019-01-05

Virginia

"I like there updates about the whereabouts of there product they also have wonderful customer service. There product was everything I expected i love it."

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Verified
5/5

2019-01-03

cute jewel

"my lady received this cute jewel, and it seize her so amazing, thanks a lot!!!!"

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Verified
5/5

2019-01-03

Parfait

"Pas de soucis et conforme à la description par contre frais de port assez élevé, c'est dommageable "

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Verified
3/5

2018-12-31

A little disappointed

"Although everything is so unique I guess you can expect to get what you pay for, just didint think it would be that bad:( diamonds have fallen out and color has come off :/ quite disappointed... the only reason I give 3 stars is because the customer service and the fact I should have known being an online store it wouldn’t be what I expected it to be! "

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Verified
5/5

2018-12-31

1ère expérience: 100% satisfait.

"La bague est superbe, conforme en tout point à sa présentation sur le site.
Livraison hyper rapide. Commande effectuée le 28/12 et déjà reçue le 31/12 conformément aux messages du service VANCARO et SMS du livreur.
Une première expérience plus que satisfaisante. Je recommande.
"


Verified
5/5

2018-12-31

Beautiful

"The ring was perfect! She loved the ring when I proposed! The detail is soooo beautiful!!! "

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Verified
5/5

2018-12-29

Even better in person!

"I was very pleased with the whole experience! I placed my order late right before Christmas. With Express delivery I received it the day after Christmas which was sooner than expected! Excellent tracking of the package as well! Once I received it I was thoroughly impressed with both packaging and product! Great job Vancaro!"

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Verified
5/5

2018-12-29

PRIORITY

"I ordered an engagement ring for my love, i had been planning it out for 3 months when i was going to buy the ring i picked out. I waited so long because i was skeptical about doing an online purchase. When i finally made the purchase I was asked if I would like Vancaro to keep in touch with me on facebook messenger. I received a message when the ring shipped from their warehouse, when It arrived in my postal building, when it left my postal building and when the package hit my doorstep. I have never been treated with this kind of personal priority. The best part is i ordered the ring and it was at my house 4 days later which happend to be Christmas eve and I didnt plan it that way either, they delivered my ring on the night before Christmas no extra cost. thats just the way Vancaro does business. I wont buy jewelry anywhere else."

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Verified
5/5

2018-12-29

Excellent Experience

"Ring was beautiful and sized correctly and everything Inexpected and and more!"

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Verified
3/5

2018-12-29

"Wasn't as good of quality as I expected for the price. Also the shipping is horrible, I don't recommend anyone spend extra for the so called "Express shipping" it was as slow as the normal shipping. Customer service is very responsive and professional tho."

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Verified
5/5

2018-12-29

Perfect

"My soon-to-be fiance is going to be ecstatic with the ring I purchased! It's a beautiful ring with original design and it looks just as good if not better in person as it did on the picture. The price is very good for the quality of the product. Customer service even personally emailed me to make sure I got my package and that I was satisfied with the product. I think it's safe to say that I'm very satisfied with my purchase and I will definitely consider buying from them again."