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Product & services pricing
2.50/5
Chance of future purchase:
3.00/5
Shipping & packaging:
3.75/5
Customer service:
3.75/5
Return/Replacement policy:
3.34/5

Verified
5/5

2018-02-15

All was fine

"The order arrived in a timely manner and the quality of the items were as the items were described"


Verified
5/5

2018-02-15

Amazing

"I just received the package and I am really happy. I liked the easy way of paying for DHL was so fast !!! Thank you again for the wonderful service. I will buy from Vancaro any time."

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Verified
5/5

2018-02-15

Quality ring & excellent service

"Very pleased with my Valentine's day gift. My ring is just how it looks in the picture, if not better! Size chart is accurate in U.S. sizing. Customer service is excellent, delivery was quick with DHL. Thank you to everyone at Vancaro! & To my husband for choosing this meaningful piece of jewelry!"


Verified
3/5

2018-02-15

shipping

"The ring was very pretty. The problem was with the shipping company. Originally scheduled for Monday delivery, didn't make it. Rescheduled for Tuesday attempted delivery at 7:00 o'clock unfortunately we close at 5:00. Expected it Wednesday because they were informed it was a Valentines gift. DHL has it being delivered Thursday. After calling DHL at least 7 times they put it on a truck Wednesday and I did receive the product a little after 5:00. The person it was scheduled for had already had to leave town on business. So there was a very unhappy client."

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Verified
5/5

2018-02-15

Great service

"Vancaro and the shipping company were constantly giving me shipping updates before the arrival of my order via text and email, and the quality of the order received was great. I also love the way it is packaged very nicely with extra things like a thoughtful card, cleaning cloth, etc."

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Verified
1/5

2018-02-15

Didn't get it

"I ordered a ring 100352980 and never received it."


Verified
5/5

2018-02-15

The ring I bought for my wife is absolutely Beautiful.

"This was one of the easiest purchases I have ever made. Great shipping that was fast and easy and free. Super good price."

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Verified
5/5

2018-02-15

Perfect Product

"Very nice product, high quality, I'm happy with my purchase and I know it will make a happy: my wife"

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Verified
4/5

2018-02-15

Hoss

"The ring I ordered showed on valentine's day. It was gorgeous! The pictures did not come close to it's beauty! She was very Happy.
I ordered a neckless that did not show in package. I'm told it will come from over sea's. That was disappointing without being notified.
"

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Verified
5/5

2018-02-15

Best Customer Service

"From the minute I placed my order, Vancaro's customer service was the best that I have experienced in a long time. From the time my items left China until they arrived at my door, I was notified of the progress of my shipment. The products themselves were delivered as promised and the quality of them was better than expected. I would place an order with Vancaro again and would highly recommend them to anyone."


Verified
5/5

2018-02-15

Excellent service and product

"I ordered last minute on Sunday before Valentine's day and I still received my order by Wednesday. Excellent shipping and the ring I ordered for my wife to be looks great and she is totally happy"

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Verified
3/5

2018-02-15

Petite déception

"J'ai reçu ma bague rapidement, site sérieux et communication parfaite.
La taille (57) est légèrement plus grande que la taille française.
Par contre, surprise par le produit, la bague corset : beaucoup moins de cachet que l'image présentée ..... petite bague, la brillance attendue n'est pas là, l'originalité du produit est donc atténuée.
Je garde la bague, elle me plaît quand même mais pas autant que je l'aurais souhaité..... Un peu déçue, je m'attendais à mieux, je n'ai pas les étoiles dans les yeux comme lorsque j'ai vu la photo du produit sur laquelle j'avais vraiment flashé.
"


Verified
5/5

2018-02-15

I get it on time for the Valentines day!

"I ordered february 12th and receive it February 14th around noon for the Valentines day. Just in time! Checked it... it was the one ordered at the good size. Excellent! "


Verified
5/5

2018-02-15

Excellent experience

"I ordered only a few days before Valentine's Day and it arrived the day before. Just as pictures and looks great. Feels well made. I was sent email updates consistently, order received, payment, shipped, out for delivery, delivered and a confirmation that I received it. All from Vancarro not the shipping company. Great service."

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Verified
4/5

2018-02-15

She said yes

"My fiance said she wanted a unique ring. That's exactly what we found. Price was reasonable and she is extremely happy. "