ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-01-04

"servizio eccellente! molto disponibili e veloci nel rispondere !ottimo "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2016-01-03

"Le service est excellent. J'ai chatter avec une personne du service a la clientel et elle ma beaucoup aider. Mon marriage etait deux semaine apres que j'ai placer ma commande et les gens du service a la clientel mon assurer que j'aurais ma robe a temps. Ils ont expédié la robe assez d'avance mais la compagnie de transport la perdu. Heureusement, j'ai des contacte qui mon aider et ont retrouver mon paquet (pas la compagnie de transport! grrrr). j'ai due aller a 100 km de chez nous pour aller chercher ma robe et ce la veille de mon marriage. Mais lorque j'ai ouvert le paquet, la robe était SUPERBE! Le tissue de grande qualité et la dentelle était parfaite! Et la robe fesais comme un gant! tel que les mesure. Les gens du service mon aussi contacter pour me dire que ma robe avais besoin d'etre de-douaner. Serieusement le seul probleme a ete le transport! pour le reste je suis plus que satisfaite! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-12-30

"Everything was super. I waited 20 days for my dress. Dress was perfect, made according to my measurements. Quality was also the best. Very likely I will buy something in the future in vbridal."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-12-05

"I am very satisfied with my order.
The dresses fit both perfectly and the fabric did not look cheap or something.
I was concerned in first place but now I am extremly happy with my choice.

I ordered from Germany and the shipping took ca. 4 weeks.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-11-21

"I have ordered a dress and I got it much earlier than I expected. It is stunning! I wanted it without extra lenght and wothout a train and the length turned out to be perfect. I also ordered it custom size and it fits me so well:) I'm so in love with this dress and I recommend this website to all of you:) Now I'm perfectly ready for prom!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-11-20

"I ordered the dress custom sized, the delivery time was much quicker than expected. The dress fits pefectly.
The dress looks just as the picture but even better, the fabric is of great quality and is absolutely amazing. 4 thin layers of soft chiffon fabric in the skirt, amazing details with lace and beading on the top. This dress is stunning!! I was unsecure about ordering my wedding dress online on this page ,at this cheap price, but now I can highly recommend it.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-11-19

"I just want to say how thank full I'm with you vbridal, I was worried about my dress, that maybe it is not what I ordered or not looks as in the picture. . But I was surprised when I open the package and I just saw a wooow the dress... my dress is so stunning so beautiful exactly as in the picture the material so fantastic very good cloth material, the cost was excellent the service excellent all time with the support about everything. The shipping was also very very fast I was also very surprised about it. I can't complain about you I can only say THANK YOU SO MUCH to all of you for your work and made a beautiful dress and for the excellent service, I'm so happy.
I will recommending you and I will buy again from you.
Thank you very much again. .

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-11-19

"My experience with the Vbridal, and especially their customer service has been very good. Right from the start they were very helpful with finding the right dress for me, making sure it arrived on time, and they even offered and paid me half of the customs fee that I had to pay to the customs in my country. Also their respond time was always fast and helpful. The best customer service experience I have ever had. On top of that the products I bought was just as I had hoped and more to. Thank you for a very good shopping experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-11-18

"davvero molto bello e resistente..grazie!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-11-10

"Ragazze se cercate un bel vestito per cerimonie ad un prezzo onesto... questo sito fa per voi!
Ho acquistato un abito (con misure personalizzate) per un matrimonio lo scorso 01/08/2015 e... l'abito mi è stato consegnato entro i termini concordati con Vbridal, il vestito è favoloso! Inoltre, lo staff è molto professionale e risponde rapidamente alle mail. Credetemi.. vale la pena provare! ;)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2015-11-02

"i ordered a dress and was able to get a refund."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-10-14

"I'm very pleased with my order of two dresses ... Great service and beautiful dresses//Mia"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2015-10-05

"I was dissatisified with my product but the customer service was very keen on helping out and provided swift service and a full refund."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-10-04

"I ordered my wedding dress, veil and jewelry from Vbridal. I'm so glad that I've chosen from this website. I'll definitely recommend my friends and family this site. Price is good and quality is good I loved it. Also Customer service works really good and friendly.

Monica :)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2015-09-29

"i'm very very happy about my dress.. it's a bit large but better large than to small!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A