ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.50/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
4.25/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2017-11-28

quick and easy

"flexible dropdowns are good on order form"


Verified
5/5

2017-11-27

Dead Pool meets Star Wars (you said make it catchy)

"Had a VM for years and really liked it. Opened an e-mail about a black Friday sale and Josh popped up in a chat box. Answered all my questions and I decided to get a new VM. Easy peazy and $200 off."


Verified
5/5

2017-11-27

Excellent Consultation with Kevin

"I had selected a pretty high-end Raptor and Kevin helped me to configure it. Good experience. Looking forward to improved multitasking and audio experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2017-11-26

awesome - but a whole lotta dough

"this is my second vm machine. 6+ years on the last one and wanted to upgrade. Awesome machine - definitely get quality and I've been burned before. It it worth it? I think so."


Verified
5/5

2017-11-25

Great!

"Nice on-line ordering, great config options. Thanks!"


Verified
5/5

2017-11-24

Wow

"Great website--easy to maneuver. Great pricing!"


Verified
5/5

2017-11-23

Easy online!!!

"Can’t wait to see my son game on this bad boy"


Verified
5/5

2017-11-22

Love Velocity.....Can't wait to get my product

"Kevin and Josh were very helpful on Chat"


Verified
5/5

2017-11-21

Thanks so much for your help Josh

"Josh answered all of my questions and assisted me thru the entire process of upgrading my account and enabling me to get my machine shipped out for evaluation and repair, awesome thanks! Velocity Micro absolutely rocks :)"


Verified
5/5

2017-11-21

Top notch products and service

"Top notch products and service!"


Verified
5/5

2017-11-19

kick a$$ machine on the way!

"Very easy to pick a PC, configure it just the way I liked, and simple order process!"


Verified
5/5

2017-11-16

Easy to order and configure

"Their chat is actually helpful. I had a couple of questions and they were answered by the chat person. I've had 2 other Velocity Micro desktops. One maybe 6 years old and one maybe 3. So this is an update. I have found their machines easy to upgrade when I want to do my own work. "


Verified
1/5

2017-11-13

Why No Confirmation Email/Order?

"I configured computer to my liking and purchased last night. Order no. 744869. But a confirmation was not sent to my email address; but I did receive an email form Dave wanting to know what I want to do with the computer I configured today via email. I sent an email asking that I have purchased one with credit card but had no reply. I heard such good things about about this company, but I don't know what's going on with my order???????"


Rep reply posted 2017-11-14
A rep from Velocity Micro, Velocity Micro, has responded:

“Adrian - your order was received and processed successfully on 11/12. Our apologies if you did not receive a confirmation email. I assume there was nothing in your Spam or junk? If not, I will have our development team look into that. In the meantime, we will have the confirmation email forwarded to you again for your records.”


Verified
5/5

2017-11-13

Superb, Including the Tech Service

"Computer arrived exactly as ordered. A couple of days we experienced some freeze ups. The Tech Service was quick to respond to our pleas for help and it was discovered to be a software problem. Excellent product and excellent service. Great experience."


Verified
5/5

2017-11-06

Our 7th Velocity!

"Our 7th Velocity Micro between the 2 of us, great service in sales and support!"