"My experience with Velocity Micro was pleasant from beginning to end. Selecting and upgrading my system of choice was very easy. The process was well laid out. When I received my PC it was well packaged and all the contents were nice and organized. Last but not least, my system runs like a dream! "
"Shipped in a timely manner, arrived packaged very well, smooth, quick, laptop. Definitely a pleasure and best of all, made in the USA!"
"Most of the process from order to delivery to set-up was easy.
A minor exception: When I placed my order, there was nothing prohibiting using a P.O. Box as a shipping address. This is my preference, but I understand and can accommodate home delivery.
According to the tracking links, I expected to pick up my order at the post office on Monday, August 24. No luck. Late that evening, I received an e-mail with another tracking link saying the package could not be delivered to the P.O.
This was a bit distressing. Then, around 7:30pm, I heard a noise near the front door, and the doorbell rang several times. As I looked out, the UPS truck was driving away. The package was on the porch. I'm happy--and lucky-- that I was home, or I would be without a PC.
I admit a lot of this falls on me and my complaint is with UPS. But.... your order process should indicate that a P.O. box is not acceptable for delivery. I would have made other arrangements.
Another minor issue: the VGA to DVI adapter was not enclosed in the packaging. Your support tech was friendly and helpful in directing me to an easy solution.
So far, I love my new desktop system and I have already recommended VM to friends.
Thanks!
And thanks for the swag, too."
"Ordering was super simple. They delivered on time. My only concern is the top fan has a slight rattle so I may replace it and system did not come overclocked as I specified. These are the only reasons why I did not give 5 stars. Other than that, the system is handling everything I throw at it with ease. "
"Lead time was short, system shipped on time, and the quality of the computer was just far beyond what I anticipated. It is an amazing system, incredible craftsmanship, fully updated software and latest drivers, and zero bloatware. These are the reasons I picked Velocity this time, and was very pleasantly surprised to open the box and start enjoying this blazing fast computer."
"Good service. Computer arrived on time and well packaged. Happy with the new PC so far. "
"I love the computer and the service was excellent."
"Desktop space is a premium for us, so we purchased several Velocity Micro Windows 10 mini desktops and found them to be much faster than our Windows 8 mini towers and smaller than our desk telephones. Our Finance Department managers multi-task on several monitors and these minis quietly provide more than enough power and speed to simultaneously run Microsoft Dynamics GP, Management Reporter, Excel, Word, Outlook, and online banking apps efficiently.
Ken"
"Great product and service!!!!"
"Actually, almost everything was good, however, I was told by Dave that I was eligable for a copy of the new Batman game based on the video card I purchased. However that game was not in the package and no instructions were included regarding attaining it. Also, I sent two emails to the company asking for information and have yet to get a reply... :("
"This is my second VM product in the last 10 years. first Purchase still going strong and has never given me any problems. I wouldnt waste my money on any other product out there. Once you buy a VM product you will never buy anything else. Made in America with the highest quality components available and hand assembled ... this is the best you can buy with your money no matter how much you spend."
"
This is my 2nd Velocity and I am never disappointed from beginning to end nothing but knowledge, experience and professionalism."
"Velocity Micro is an awesome company. It was a pleasure doing business with the folks there. They answered all my questions and their tech support is world class!"
"This is the place to go for those who want to order a custom that will meet their needs. Ordering and customizing was a breeze, and the computer was shipped before the estimated shipping date. I especially love the absence of bloatware on my new system. You've got a winning formula Velocity, keep it up."
"It was very easy to customize a computer that fit my needs. Not only was the website easy to use but I got a personal email asking about my needs and they even found an option that would work better for me that cost less money. Very happy with the service from Velocity Micro."
"Very small and quiet, runs fast. Does everything I need"