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Product & services pricing
4.50/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
4.25/5
Return/Replacement policy:
0.00/5
Featured Review


5/5

2002-12-04

"awesome company. they build great systems that blow the big guys out of the water. i will definitely do business with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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5/5

2002-11-28

"Velocity recommended by a friend, glad I listened. Good, friendly service, did exactly as promised. I'm happy. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-11-27

"we needed to upgrade our 4 year old system, and my stepfather told us to try Velocity Micro. We weren't sure what would serve us best,and the salesperson listened to our needs and helped us get a system that is just what we needed and within our budget. We're very pleased and have sent a good friend to them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall technical support
Being easy to reach
Making decisions on their own
N/A
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-11-14

"I Love the system I purchased. Thanks for the suguestions and system configuration!

I am very pleased!

When I need another computer, or my friend do they will be sent your way!


"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-11-13

"VelocityMicro asked smart questions about my needs, intelligently assessed my situation and suggested a system that met all of my business needs. They aren't interested in selling me the biggest and the baddest system in order to get a sale and a one-time profit, they really wanted my long-term business. It is a pleaseure to trust my computing needs to the professionals at VelocityMicro!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Being knowledgeable
Being easy to reach
Making decisions on their own
Being trustworthy
Resolving problems
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-11-13

"Best Sytem I have ever used. It far exceeded my expectations. The staff at Velocity Micro is outstanding and their service is impeccable."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-11-13

"Velocity Micro really took care of me.

My sales rep, Chuck, was very helpful and found the best configuration to meet my $2,000 budget. I especially like the ability to pick the exact components by brand.

Keep it up Velocity Micro!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-11-12

"I ordered the computer and had it in house in about three weeks. It came updated with all the latest drivers. I opened the case to check the configuration and make sure that the cards were all properly seated and was pleasantly suprised by the orderly and clean interior. I had ordered the system before their new website was opened. They upgraded the case and hard drives and memory to the state of the art although it was not specified in the initial order. The system has worked flawlessly except for a problem with the Beta release of the BIOS that came with the computer occasionally weirding out until I updated it. Oh, did I mention, the system screams in games? When it is time for a new computer, I will call Velocity."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-11-11

"When it came time to replace my aging computer two years ago, a friend recommended Velocity Micro to me. After countless hours of research deciding exactly what components I wanted in my "High Performance Hot Rod", I gave these guys a call and boy am I ever glad I did! The professionals at Velocity listened to what I was looking for and delivered an exceptional system in a very timely manner. No doubletalk, no hidden costs, just great customer service at a great price. Would I recommend these guys? You bet, I even recommended them to my own mother when she decided to take the plunge into the world of technology."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-11-08

"I just wanted to make sure everyone out there knows how great these guys are. I usually build my own PC's for gaming but I felt it was time to let the professionals do it this time. I was looking for a new gaming PC and had looked at some of the other companies out there that make gaming machines. I don't think I could add up all the hours I spent researching back and forth for who had the best specs and the best price but when I found Velocity the hunt was over. It was definately the best overall. I pretty much knew what I wanted in the machine but the sales guy I talked to (Will) told me some things I didn't even know about. The personal attention he gave me was awesome. He answered every question in detail and never rushed me at all. This was not the case at the other places. Anyway I have had the machine for about 3 months and it has been great - and I push it hard.

Great job guys! I'll be back.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Resolving problems
N/A
Being knowledgeable
Making decisions on their own
Being easy to reach
Being trustworthy
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-11-06

"I am glad Velocity has finally linked to Resellerratings so I can brag about these guys!

I bought my NoteMagix S56 notebook from Velocity based on my fantastic experience with the Gamer's Edge desktop system I got for gaming earlier this summer, because it was so well built and tweaked. It was smoking fast!!

Anyway, the notebook was exactly the same one I found at Alienware and a few other places, but I liked how Velocity tweaked these notebooks for performance, and they had a much shorter leadtime, too. Oh, the price was $100 less, too.

I have to mention how helpful Randy was with my decision. I definitely reccomend Velocity if you want a really special computer from "standup" people.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Rep reply posted 2002-11-06
A rep from Velocity Micro, Velocity Micro, has responded:

“We appreciate your kind words, Bluenote!

We also encourage all of our past customers to share their Velocity Micro purchase experiences, either perfect or less than perfect, with others looking to learn about our products and company. The several moments of time you spend posting your comments here is greatly appreciated and vitally helpful for us to continually improve upon our 10 year tradition of customer satisfaction, too.”


5/5

2002-11-06

"I have purchased at least 25 computers for two of my companies since 1981 and have never had consistently superior service until I purchased my first from Velocity Micro in 1995 on advice from a friend. I have since bought several for business as well as two for personal use.
Their service and product is excellent in every way and I can't imagine buying elsewhere.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-11-06

"Extremely pleased w/the personal attention to details needed for custom-made computer by this company. Completely satisfied w/the performance and style of the system."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being trustworthy
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-11-06

"I purchased my second computer from Velocity Micro in December 2001.

(This was after I realized the shelf bought computer I purchased from a retail store less than a year earlier was not even close to what I needed for my newly connected cable internet service.)

I was led to Velocity Micro by a friend who had much more computer knowledge than me. (Thank goodness for him!) I need not say the next computer I purchase will come from Velocity because in my book there is no other choice!
(The speed of my new computer has literally given me hours of extra time I can spend with my family! each week and not spend waiting for downloads as I was before.)

Thanks Velocity Micro!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Making decisions on their own
Being easy to reach
Being trustworthy
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-11-04

"We've bought 30 computers over the past four years from Velocity Micro and are very happy with their performance and reliability."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process