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Product & services pricing
4.50/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
4.25/5
Return/Replacement policy:
0.00/5
Featured Review



5/5

2002-11-03

"velocity micro has treated me well and i have been very pleased with their service and their products."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being easy to reach
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-11-01

"I read about Velocity in PCGamer and MaximumPC. I shopped all the big name PC builders, and picked Velocity because they had better configuration choices and a really good sales person who helped me with all of the tough decisions to meet my budget of $1900. I couldn't get this price for what I wanted from anybody else who was really "good", with a national reputation. (Computers are more than just the components in a box. They include the assembly method, installation, and tuning, plus customer support and tech help after the sale. Not many companies deliver all of this.)

What I received was much better than I expected! The system was completely updated and tweaked, and the wiring job was fantastic. The attention to detail really shows. MaximumPC was right, this is a "Kick Ass" system, especially for $1900.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Overall web site
Speed of web site
Web site reliability
Web site being easy to use